
Prateek Ratnakar
@prateekratnakar
I build and scale GenAI, marketplace, and cost-transformation programs, leading global teams and delivering $100M+ impact at enterprise level.
What I'm looking for
I lead global trust and marketplace programs spanning AI-enabled efficiency, international expansion, and cost transformation across 27 markets and 2,500 associates. I founded Seller Protection's first GenAI and Agentic AI program, growing adoption from 0 to 43.2% in two quarters while delivering $9.9M in annualized savings.
I've delivered $150M+ in business impact, including a $99.4M cost transformation, AI-assisted case resolution for 5,000 investigators, and global operating-model migrations with zero seller-facing incidents. I build PMOs, launch platforms, develop talent, and partner with senior leaders to turn ambiguous mandates into scalable operating systems.
Experience
Work history, roles, and key accomplishments
I lead global trust and marketplace programs at Amazon - $1.2M budget, a 10-member Senior PM and analyst team, 2,500 associates across 27 markets - focused on AI-enabled efficiency and zero-defect launches.
1. Founded Amazon Seller Protection's first GenAI and Agentic AI program from a blank charter; shipped RAG-grounded contact classification, risk scoring, and AI workflow generation - adoption
Global Program Manager — Marketplace Operations & Cost Transformation
Jul 2020 - Jun 2022 (1 year 11 months)
Serving as Global Program Manager at Amazon, I led multiple high-impact programs across global marketplace operations, managing 10+ concurrent multi-million-dollar initiatives. I focused on operational planning, process automation, and AI-driven program launches while overseeing strategic execution, risk mitigation, and executive-level reporting across VP/SVP stakeholders.
1. Generated $99.4M in
In my capacity as Operations & Product Manager at Amazon, I led a 170-person global investigations team across 15+ geographies, managing end-to-end P&L while driving enterprise automation and operational efficiency. I designed and implemented three self-initiated platforms that scaled investigation workflows, enhanced policy enforcement, and improved throughput, partnering closely with Engineering
During my tenure at Aviva India, I was responsible for analyzing the Indian corporate and banking sectors, assessing stressed assets, non-performing assets, and recovery patterns. I leveraged both qualitative and quantitative methods, providing insights that supported strategic investment decision-making and enhanced sector-level understanding for the Fund Management Division.
1. Conducted compre
As Branch Manager at Bank of India, I led branch operations, credit sanctioning, and new deposit initiatives while driving marketing campaigns and cross-selling programs. I focused on improving financial performance, reducing non-performing assets, and meeting government-mandated scheme targets, consistently ranking among the top managers nationwide.
1. Grew deposits 26.95% YoY and credit 21.02% w
As a Chemical Engineer Trainee at Indian Oil Corporation Limited, I was responsible for analyzing operational workflows and efficiency metrics in the Fluidised Catalytic Cracking Unit and Continuous Catalytic Reforming Unit. I focused on identifying process enhancements, reducing operational losses, and supporting senior engineers in optimizing plant performance.
1. Conducted process efficiency a
Education
Degrees, certifications, and relevant coursework
Indian Institute of Management Bangalore
Master of Business Administration, Strategy, Operations Management & Finance
2015 - 2017
Activities and societies: Vice-Captain, Institute Cricket Team; led to Gold Medal, Sangram - 2016, Inter IIM Sports Festival.
Pursued an MBA with focus on Strategy, Operations Management, and Finance. Served as Vice-Captain of the Institute Cricket Team, leading to a Gold Medal at Sangram 2016.
Indian Institute of Technology (Banaras Hindu University), Varanasi
Bachelor of Technology, Chemical Engineering and Technology
2008 - 2012
Grade: 7.5/10
Activities and societies: General Secretary, Games & Sports Wing; Convener, SPARDHA - 2012; Captain Cricket (2010-11); Campus Ambassador, Green Yatra. 1. General Secretary, Games & Sports Wing, IIT (BHU) Varanasi, led a team of 126+ Sr & Jr Coordinators in organising 3 National Level Sports Festivals, 2 University level Cultural Festivals, 2011 - 12 with footfall of 25000+
Earned a Bachelor of Technology in Chemical Engineering and Technology. Held leadership roles including General Secretary of Games & Sports Wing and Captain of the cricket team.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
prateek-ratnakar.github.ioPortfolio
prateek-ratnakar.github.ioSalary expectations
Job categories
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