Skip to main content
Prateek RatnakarPR
Looking for a job

Prateek Ratnakar

@prateekratnakar

I build and scale GenAI, marketplace, and cost-transformation programs, leading global teams and delivering $100M+ impact at enterprise level.

India
Message

What I'm looking for

I'm looking for Director and Senior Program Management, Principal or Staff TPM, Chief of Staff, and Founder's Office roles in fintech, AI, or platform companies building at scale.

I lead global trust and marketplace programs spanning AI-enabled efficiency, international expansion, and cost transformation across 27 markets and 2,500 associates. I founded Seller Protection's first GenAI and Agentic AI program, growing adoption from 0 to 43.2% in two quarters while delivering $9.9M in annualized savings.

I've delivered $150M+ in business impact, including a $99.4M cost transformation, AI-assisted case resolution for 5,000 investigators, and global operating-model migrations with zero seller-facing incidents. I build PMOs, launch platforms, develop talent, and partner with senior leaders to turn ambiguous mandates into scalable operating systems.

Experience

Work history, roles, and key accomplishments

Amazon logoAM

Senior Program Manager

Jul 2022 - Jun 2026 (3 years 11 months)

I lead global trust and marketplace programs at Amazon - $1.2M budget, a 10-member Senior PM and analyst team, 2,500 associates across 27 markets - focused on AI-enabled efficiency and zero-defect launches.

1. Founded Amazon Seller Protection's first GenAI and Agentic AI program from a blank charter; shipped RAG-grounded contact classification, risk scoring, and AI workflow generation - adoption

Amazon logoAM

Global Program Manager — Marketplace Operations & Cost Transformation

Jul 2020 - Jun 2022 (1 year 11 months)

Serving as Global Program Manager at Amazon, I led multiple high-impact programs across global marketplace operations, managing 10+ concurrent multi-million-dollar initiatives. I focused on operational planning, process automation, and AI-driven program launches while overseeing strategic execution, risk mitigation, and executive-level reporting across VP/SVP stakeholders.

1. Generated $99.4M in

Amazon logoAM

Operations Product Manager | Business

May 2017 - May 2020 (3 years)

In my capacity as Operations & Product Manager at Amazon, I led a 170-person global investigations team across 15+ geographies, managing end-to-end P&L while driving enterprise automation and operational efficiency. I designed and implemented three self-initiated platforms that scaled investigation workflows, enhanced policy enforcement, and improved throughput, partnering closely with Engineering

Aviva India logoAI

Summer Intern - Fund Manager

Apr 2016 - Jun 2016 (2 months)

During my tenure at Aviva India, I was responsible for analyzing the Indian corporate and banking sectors, assessing stressed assets, non-performing assets, and recovery patterns. I leveraged both qualitative and quantitative methods, providing insights that supported strategic investment decision-making and enhanced sector-level understanding for the Fund Management Division.

1. Conducted compre

Bank of India logoBI

Branch Manager

Aug 2012 - Jun 2015 (2 years 10 months)

As Branch Manager at Bank of India, I led branch operations, credit sanctioning, and new deposit initiatives while driving marketing campaigns and cross-selling programs. I focused on improving financial performance, reducing non-performing assets, and meeting government-mandated scheme targets, consistently ranking among the top managers nationwide.
1. Grew deposits 26.95% YoY and credit 21.02% w

Indian Oil Corporation Limited logoIL

Chemical Engineer Trainee

May 2011 - Jul 2011 (2 months)

As a Chemical Engineer Trainee at Indian Oil Corporation Limited, I was responsible for analyzing operational workflows and efficiency metrics in the Fluidised Catalytic Cracking Unit and Continuous Catalytic Reforming Unit. I focused on identifying process enhancements, reducing operational losses, and supporting senior engineers in optimizing plant performance.

1. Conducted process efficiency a

Education

Degrees, certifications, and relevant coursework

Indian Institute of Management Bangalore logoIB

Indian Institute of Management Bangalore

Master of Business Administration, Strategy, Operations Management & Finance

2015 - 2017

Activities and societies: Vice-Captain, Institute Cricket Team; led to Gold Medal, Sangram - 2016, Inter IIM Sports Festival.

Pursued an MBA with focus on Strategy, Operations Management, and Finance. Served as Vice-Captain of the Institute Cricket Team, leading to a Gold Medal at Sangram 2016.

Indian Institute of Technology (Banaras Hindu University), Varanasi logoIV

Indian Institute of Technology (Banaras Hindu University), Varanasi

Bachelor of Technology, Chemical Engineering and Technology

2008 - 2012

Grade: 7.5/10

Activities and societies: General Secretary, Games & Sports Wing; Convener, SPARDHA - 2012; Captain Cricket (2010-11); Campus Ambassador, Green Yatra. 1. General Secretary, Games & Sports Wing, IIT (BHU) Varanasi, led a team of 126+ Sr & Jr Coordinators in organising 3 National Level Sports Festivals, 2 University level Cultural Festivals, 2011 - 12 with footfall of 25000+

Earned a Bachelor of Technology in Chemical Engineering and Technology. Held leadership roles including General Secretary of Games & Sports Wing and Captain of the cricket team.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan