Prakash Chaudhary

I’m a Dedicated IT Support / Desktop Support Engineer with hands-on experience in system installation, troubleshooting, end-user support, and basic networking. I focus on resolving hardware, software, and connectivity issues quickly to keep downtime to a minimum.

At Om InfoTech, I provided Level-1 IT support by diagnosing and resolving hardware, software, and Windows OS-related issues. I installed and configured desktops, laptops, printers, and application software, and I troubleshot Windows OS errors, performance issues, and peripheral connectivity problems.

I also supported uninterrupted operations through both on-site and remote troubleshooting. From incident handling to documenting resolutions and system updates for future reference, I help ensure IT services stay consistent and traceable.

I bring a customer-focused approach in fast-paced, team-based environments, and I’m a quick learner with a passion for technology. With my BCA background and interest in advancing networking and enterprise IT tools, I’m ready to grow into stronger technical ownership.