At REI Systems, I led requirements elicitation for HRSA and HHS modernization programs and modeled 50+ processes for HRSA’s .NET-to-Salesforce migration. I also authored 300+ user stories and acceptance criteria, and directed process re-engineering that cut cycle time 15%.
At Incept Data Solutions, I captured requirements for an enterprise risk management platform and facilitated Scrum delivery across three workstreams. Earlier, I created Tableau dashboards from SQL extracts, supported UAT, and served as a Scrum Master and Business Analyst.

