At Total Environment Building Systems, I built the L&D function from the ground up, creating learning programs for employees and the blue-collar site workforce. I also created the Peer Guide program, a library of SME-led online and recorded sessions that became the company’s most requested learning platform.
I use appraisal data to shape IDPs, competency frameworks and manager development, and have led OD interventions for customer-facing teams. My work also includes employee engagement surveys, onboarding and sales enablement; pre- and post-assessments measured a 20% improvement in employee performance across operational teams.
