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Himanshu BK

@himanshubk

Learning & Development professional at Sapiens who created role-based learning paths across five technical divisions.

At Sapiens International Corporation, I translated learning needs assessments for technical divisions into role-based training roadmaps aligned to its product suite and customer success objectives.

I designed and maintained onboarding and continuous learning programs across five technical divisions, and deployed 12 role-based learning paths across e-learning, video, ILT, simulations, and job aids. I also built training offerings across seven customer teams, helping raise satisfaction by 40%.

Earlier, I turned TNI/TNA insights into learning programs at TIAA Global Capabilities and PayPal India Pvt Ltd, and supported training and operations work at Oracle India Pvt Ltd and Infosys BPM Ltd. My experience spans blended learning, LMS administration, onboarding, vendor governance, and enterprise training.

Experience

Work history, roles, and key accomplishments

Learning Manager

Sapiens International Corporation

Apr 2025 - Jul 2026 (1 year 3 months)

Led workforce capability planning for ~1,900 employees, translating skill gaps into role-based training roadmaps. Designed onboarding and continuous learning programs across 5 technical divisions, deploying 12 role-based learning paths in 5 formats.

TNI TNA Learning Strategy Curriculum Design Blended Learning LMS administration Stakeholder Management Vendor Management Learning Analytics AWS Azure Nutanix

Freelance L&D Program Manager

Independent Consultant

Aug 2024 - Mar 2025 (7 months)

Managed end-to-end learning paths for a client using Claude AI, researching and implementing new learning methodologies including blended and digital-first approaches.

Claude AI Learning Pathways Blended Learning Digital Learning

Associate – Learning & Development

TIAA Global Capabilities

Apr 2023 - Jul 2024 (1 year 3 months)

Upskilled 1,500 employees and closed 80% of skill gaps through TNI/TNA insights. Transformed onboarding to make hires project-ready in 30 days and leveraged vendor partnerships to cut costs by 30%.

TNI TNA Onboarding Curriculum Design Vendor Management Learning Analytics Qualtrics Budget Management

Program Manager – Enterprise L&D

PayPal India Pvt Ltd

Aug 2021 - Dec 2022 (1 year 4 months)

Designed 10+ learning programs driving 50% performance improvement through blended resources. Steered a team of 7 L&D professionals and accelerated team performance by 20%.

Program Design Blended Learning Vendor Management Team Leadership Program Marketing

Senior Associate – L&D

Laundryheap

Sep 2018 - Feb 2021 (2 years 5 months)

Scaled training programs to 100+ vendors, partners, and employees, making hires project-ready in 90 days. Onboarded and governed Cornerstone LMS organisation-wide and led a global team of 10.

LMS administration Cornerstone Scalable Training Programs Team Leadership Process Improvement

Senior Analyst – L&D

Oracle India Pvt Ltd

Feb 2017 - Sep 2018 (1 year 7 months)

Translated hardware operations training needs into action, designing curricula and assessments that onboarded and mentored 37 personnel. Analysed and refined training methods to drive higher NPS and satisfaction.

Curriculum Design Training Assessment Onboarding Mentorship NPS Improvement

Process Specialist – Training

Infosys BPM Ltd

Feb 2012 - Jan 2017 (4 years 11 months)

Upskilled 1,000+ vendor, logistics, and operations personnel on enterprise systems and business processes. Led UAT and training for Hindustan Unilever Ltd, accelerating TAT efficiency by 20%.

Enterprise Systems Training UAT SOP Development Process Improvement Vendor Training