Dilip Kumar

I’m an insurance customer and relationship professional with experience in motor insurance advising and relationship management. I bring a creative edge from content creation, photo editing, and marketing, combining strong customer service with clear problem-solving.

At Acko general insurance, I managed customer inquiries and supported clients with Know Your Customer (KYC) requirements. I guided customers through renewals via calls and chat support, offered personalized add-on options, and focused on proactive communication to improve customer retention.

As a Relationship manager at Coveryou insurance broker, I increased awareness of indemnity insurance for doctors by customizing policies. I partnered with hospital management to provide suitable indemnity and fire insurance plans, and I implemented process improvements to boost revenue and achieve targets.