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Poppy ClaudyaPC
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Poppy Claudya

@poppyclaudya

Hospitality administrator at PADMA HOTEL BANDUNG, supporting engineering budgets, energy monitoring, and project procurement.

Indonesia
Message

At PADMA HOTEL BANDUNG, I supported project administration by maintaining records, processing purchase requests and invoices, and coordinating with vendors and contractors.

In Engineering Administration, I monitored departmental budgets, recapped water, electricity, and gas consumption, and prepared monthly P&L reports. I also managed records and ordering for operational supplies.

Across hotel roles, I handled telephone operations and guest requests, supported housekeeping and laundry operations, and used hotel systems including OPERA and VHP.

Experience

Work history, roles, and key accomplishments

AP

Telephone Operator

Aston Pasteur

Jan 2018 - Dec 2022 (4 years 11 months)

Managed telephone operations and guest requests for a 215-room hotel, provided hotel information, and recorded guest check-in information using the VHP System.

TP

Housekeeping Order Taker

The Ritz-Carlton Jakarta, Pacific Place

Jan 2017 - Dec 2017 (11 months)

Learned and utilized the OPERA System as a Housekeeping Order Taker, managed linen operations, and supported turn-down service for VIP guest rooms.

Education

Degrees, certifications, and relevant coursework

NB

NHI Tourism Academy Bandung

Diploma III, Hotel Management

2014 - 2017

Pursued a Diploma III in Hotel Management with a focus on Room Divisions.

Tech stack

Software and tools used professionally

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