Petrina Amanda

Processed sales requests via email for customer activation, disconnection, and information changes. Reviewed reconciliation data with ISP partners and entered sales and reimbursement information into the system.

Reported last-minute villa and group bookings to management, checked booking details and payment status, and updated calendars in Lodgify and Cloudbeds. Responded to email inquiries from partners and guests.

Entered daily sales data and submitted sales reports. Reported employee sick leave, absences, and permission requests, and conducted monthly stock counts.

Prepared sales equipment and maintained merchant photos, organized incoming and outgoing goods, and refilled merchant internet packages monthly.

Prepared store and purchase requisitions for engineering items and equipment. Conducted monthly stock counts and prepared monthly engineering reports.

Received faulty machines from customers and handed them over to technicians. Conducted monthly stock counts, ordered equipment, and prepared weekly sales data reports.

Completed Mandarin training in 2017.

Grade: GPA: 2.92

Completed 82 credits in the Computerized Accounting program.

Completed grooming training in 2015.

Completed six-month training in the Accounting Department.

Completed public speaking training in 2015.