Poonam Bansode
@poonambansode
Sales support professional at BALAKRISHNA INDUSTRIES LTD. (BKT), managing USA and Canada orders from receipt through delivery.
IndiaWhat I'm looking for
At BALAKRISHNA INDUSTRIES LTD. (BKT), I manage customer orders for the USA and Canada markets from order receipt through delivery. I coordinate shipment updates and prepare export documentation.
I also track order status and payments, respond to customer inquiries and complaints, and support warranty claims. My work includes reporting and coordination with logistics, production, finance, and management teams.
Previously, I coordinated international orders at TIME TECHNOPLAST LTD. and supported sales coordination at UNP POLYVALVES PVT. LTD. I bring experience in customer service, sales support, logistics, and export documentation, and I'm open to relocation and employer-sponsored visa or work permit opportunities in Canada, the USA, and other international markets.
Experience
Work history, roles, and key accomplishments
Senior Executive – Export Marketing
Balakrishna Industries Ltd. (BKT)
Jun 2021 - Present (5 years 4 months)
Managed end-to-end customer order processing for USA and Canada markets, including order acknowledgements, shipment tracking, and export documentation. Coordinated with logistics providers and internal teams to ensure timely deliveries and resolved customer inquiries and claims.
Sales Coordinator – International Division
Time Technoplast Ltd.
Sep 2019 - May 2021 (1 year 8 months)
Managed international customer inquiries, quotations, and order coordination using ERP systems. Coordinated shipment scheduling, logistics planning, and prepared export documentation.
Executive – Sales Coordination
UNP Polyvalves Pvt. Ltd.
Sep 2008 - Aug 2019 (10 years 11 months)
Managed customer orders, quotations, and order documentation, coordinating domestic and international dispatch and logistics. Maintained customer databases and generated sales and management reports.
Education
Degrees, certifications, and relevant coursework
Welingkar Institute of Management
PGDM, International Business (Sales & Marketing)
2024 -
Grade: First Class
Pursuing a PGDM in International Business with a focus on Sales and Marketing, expected to complete in 2026.
V.P.M. College, Mumbai University
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce degree from V.P.M. College, Mumbai University in 2007.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Interested in hiring Poonam?
You can contact Poonam and 90k+ other talented remote workers on Himalayas.
Message PoonamGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
