Pooja Patel

I am an enthusiastic and high-energy driven professional with experience as a Senior Technical Support Engineer. I have expertise in problem understanding, client relationship management, requirement gathering, and troubleshooting. I have worked closely with customers to understand their problems and provide timely solutions within SLA. I have extensive experience with Talend products, including Talend Data Integration and cloud. I have provided technical solutions and best practices to customers, and have worked with Talend components like AWS, Cloud, Processing, and DB.

Prior to my role at Talend, I worked at Tata Consultancy Services in Ahmedabad. There, I assisted in determining operational feasibility through analysis, problem definition, and requirement analysis. I provided support to project teams on a technical basis and managed various operations, including analysis, design, development, maintenance, testing, documentation, and implementation. I have been appreciated by clients and developers for providing quick and effective solutions to their problems and queries.