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Pooja Patel

@poojapatel

Senior Technical Support Engineer with Talend Data Integration v7 Certification.

India

What I'm looking for

Looking for a job with IST shift for 5 working days(Mon- Fri)

I am an enthusiastic and high-energy driven professional with experience as a Senior Technical Support Engineer. I have expertise in problem understanding, client relationship management, requirement gathering, and troubleshooting. I have worked closely with customers to understand their problems and provide timely solutions within SLA. I have extensive experience with Talend products, including Talend Data Integration and cloud. I have provided technical solutions and best practices to customers, and have worked with Talend components like AWS, Cloud, Processing, and DB.

Prior to my role at Talend, I worked at Tata Consultancy Services in Ahmedabad. There, I assisted in determining operational feasibility through analysis, problem definition, and requirement analysis. I provided support to project teams on a technical basis and managed various operations, including analysis, design, development, maintenance, testing, documentation, and implementation. I have been appreciated by clients and developers for providing quick and effective solutions to their problems and queries.

Experience

Work history, roles, and key accomplishments

TA

Senior Technical Support Engineer

Talend

Working as a Senior Technical Support Engineer at Talend, specializing in Talend Data Integration and cloud. Providing technical solutions and best practices to customers within given SLA. Working closely with customers to understand and troubleshoot issues.

TS

Developer

Tata Consultancy Services

Worked at Tata Consultancy Services as a Developer, handling tasks related to HVR, data replication, and job scheduling. Provided technical support and solutions for Oracle toolsets and utilities.

Education

Degrees, certifications, and relevant coursework

Pooja hasn't added their education

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Tech stack

Software and tools used professionally

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Pooja Patel - Technical Support Engineer - Talend | Himalayas