At Sammos Legal, I coordinate and follow up on appointments for the CEOs, keep schedules organised, and provide day-to-day administrative and management support. I also filter leads and refer them to the appropriate professional.
At Vueling, I supported customers with bookings and service enquiries using Salesforce and SAP, providing clear information and personalised assistance.
At Webhelp for Mango, I supported customers with parcel follow-up through Salesforce and SAP, sharing updates and resolving service queries. At Azzam Vivienda for Becorp, I advised customers, coordinated property visits, and maintained information using SAP and Excel.
My experience also includes reception work at Pappernet and Fundació la Caixa, as well as phone support at Banc Sabadell. I speak Spanish and Catalan natively, English at C1 level, and French at B1 level.
