Open to opportunities

Plami Politan

@plamipolitan

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Enthusiastic marketing specialist with expertise in social media management.

Bulgaria

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What I'm looking for

I am looking for a role that fosters creativity and offers opportunities for professional growth in digital marketing.

As a dedicated marketing specialist, I have honed my skills in social media management and digital marketing through various roles at Concentrix and other reputable companies. My journey began with a strong foundation in customer service and administrative support, which has equipped me with the ability to communicate effectively and manage diverse tasks efficiently.

Currently, I serve as a Specialist in Regional Marketing at Concentrix, where I focus on social media communications and digital marketing strategies. My previous experience as an Account Executive on behalf of LinkedIn allowed me to develop a deep understanding of LinkedIn Marketing Solutions, where I advised B2B clients on optimizing their campaigns. I take pride in my ability to educate clients and help them achieve long-term success on the platform.

With a Bachelor's degree in Public Administration and multiple certifications in digital marketing, I am committed to continuous learning and growth. I thrive in dynamic environments and am eager to contribute my creativity and positive attitude to a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

Current

Specialist Regional Marketing

Current

Concentrix

Aug 2023 - Present (1 year 11 months)

Led social media and digital marketing initiatives, focusing on strategic communications. Managed content and campaigns to enhance brand presence and engagement.

Social Media Marketing Digital Marketing Content Management Campaign Management LinkedIn Ads Community Management

Associate Regional Marketing

Concentrix

Feb 2023 - Present (2 years 5 months)

Supported regional marketing efforts by assisting with social media and digital marketing activities. Contributed to social media communications and content initiatives.

Social Media Digital Marketing Content Creation Marketing Support Community Engagement

Account Executive

Concentrix

Apr 2022 - Present (3 years 3 months)

Served as an Account Executive on behalf of LinkedIn, advising B2B clients on LinkedIn Marketing Solutions. Optimized campaign performance and guided budgeting strategies to foster long-term client engagement.

B2B Sales Campaign Optimization Budgeting Account Management Customer Education Sales Representative

Marketing and Sales Specialist

Bulgarian Honey Company Ltd.

Aug 2021 - Present (3 years 11 months)

Managed social media marketing and content creation, driving brand visibility. Acted as a B2B/B2C sales representative and provided comprehensive customer service.

Social Media Management Social Media Marketing Content Creation B2B Sales B2C Sales Customer Service Sales Representative

Receptionist/Administrative Assistant

Socotab EOOD

Sep 2014 - Present (10 years 10 months)

Greeted customers and managed administrative tasks, including secretarial and documentation work. Provided support to the General Manager and assisted with event organization.

Customer Service Administrative Support Documentation Management Event Coordination Administrative Assistant

Call Center Agent

Telus International

Mar 2014 - Present (11 years 4 months)

Handled incoming customer queries professionally and made outbound calls for appointments and survey data. Responded to customer inquiries and resolved complaints efficiently.

Call Center Operations Customer Service Outbound Calling Data Collection Communication Skills

Cabin Crew

Etihad Airways

Aug 2011 - Present (13 years 11 months)

Delivered high-quality in-flight services to guests, ensuring their safety and security. Focused on making passengers feel relaxed and safe throughout their journey.

Customer Service In Flight Service Passenger Assistance Communication Hospitality

Airport Services Agent

Emirates Group - Dnata

Nov 2010 - Present (14 years 8 months)

Assisted customers through all airport formalities, ensuring a smooth travel experience. Provided comprehensive escort services to pre-booked airport customers.

Customer Service Escort Services Communication Problem Solving