Open to opportunities

Denisa Kanxha

@denisakanxha1

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Business and marketing student with customer-facing experience.

Bulgaria

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What I'm looking for

I seek customer-focused marketing roles where I can apply market analysis, CRM, and content-moderation experience in a collaborative, growth-oriented team.

I am a business and marketing student with hands-on experience in customer relationship management, sales (stocks), and content moderation. I combine coursework in business management, marketing strategy, and customer behavior with practical roles that involved client support, database handling, and market analysis.

I have worked in multilingual customer-facing roles, monitored stock market trends to advise clients, and reviewed user-generated content to ensure policy compliance and safety. I am proactive, detail-oriented, and eager to apply my academic knowledge to real-world business and marketing challenges.

Experience

Work history, roles, and key accomplishments

Content Moderator

TELUS Digital

Jan 2025 - Sep 2025 (8 months)

Reviewed user-generated content to identify violations and ensure a safe online environment, applying policy compliance and collaboration to maintain platform standards.

Content Moderation & Compliance Content Review Collaboration Problem Solving Online Safety

Customer Relationship Specialist

TELUS Digital

Sep 2023 - Jan 2025 (1 year 4 months)

Managed customer databases and supported front-office operations by keeping records updated and providing client information to improve service quality.

Customer Relationship Management client support Communication Record keeping

Sales Representative

2Lid

Apr 2023 - Aug 2023 (4 months)

Maintained client relationships and encouraged repeat investments by monitoring stock market trends and advising clients, improving portfolio engagement during tenure.

Sales Client Relationship Management Market Research Communication CRM Multilingual Support

Education

Degrees, certifications, and relevant coursework

Business and Marketing (UZF)

Business and Marketing

2022 -

Pursuing studies in business management and marketing with coursework and group projects focused on market research, communication, and project planning.