Open to opportunities

Matthew Domingo

@matthewdomingo

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Curious risk investigator with a passion for learning and growth.

Philippines

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What I'm looking for

I seek a dynamic role that fosters growth and encourages innovative problem-solving.

I am a dedicated professional with a strong background in risk investigation and customer due diligence. My experience at Remitly PHL has equipped me with the skills to detect fraud, monitor risky transactions, and conduct thorough research for data verification. I pride myself on my ability to adapt and learn quickly, which has allowed me to excel in high-pressure environments.

Previously, I served as a Subject Matter Expert at AMLGovplus, where I provided legal document assistance and managed chargeback handling. My diverse experiences, including roles in graphic design and customer service, have honed my communication skills and creative thinking. I approach every challenge with an open mind and a commitment to continuous improvement.

Experience

Work history, roles, and key accomplishments

Risk Investigator

Remitly PHL

Jun 2022 - May 2025 (2 years 11 months)

Investigated and detected fraudulent activities using CRM, LexisNexis, and Ekata. Performed Know Your Customer (KYC) and Know Your Business (KYB) checks, including collecting customer documents for Enhanced Due Diligence.

Fraud Detection CRM KYC KYB Risk Management Transaction Monitoring Data Verification AML

Subject Matter Expert

Govplus

Jan 2020 - Dec 2022 (2 years 11 months)

Provided legal document assistance and handled chargeback disputes, ensuring validity. Supported agents with product knowledge and offered call support, temporarily managing teams when needed.

KYC Chargebacks Dispute Resolution Product Knowledge Team Leadership

Graphic Artist / Office Staff

iMango Tech Co.

Jan 2018 - Dec 2019 (1 year 11 months)

Managed mobile application administration and moderation, serving as front and back office staff. Executed comprehensive editing tasks including video, photo, marketing ads, and social media content.

Graphic Design Video Editing Photo Editing Social Media Marketing Office Administration

Education

Degrees, certifications, and relevant coursework

Gardner College Diliman

Bachelor of Science, Business Administration Major in Marketing

Undertook studies in Business Administration with a focus on Marketing. Gained foundational knowledge in business principles and marketing strategies.