Looking for a job

PIRIL KAZANCI

@pirilkazanci

Workplace operations at Wakuli Specialty Coffee, managing daily store operations and training colleagues on procedures and service standards.

Netherlands

Message

At Wakuli Specialty Coffee, I manage daily operational priorities, opening and closing procedures, cash handling, compliance, and supplies. I also train colleagues on procedures and service standards.

At MamaCash, I planned and implemented two projects from workplan design through stakeholder interviews, research, reporting, and final delivery. I organized steering committee meetings and workshops, coordinating schedules, participants, materials, minutes, and follow-up.

As Program Assistant at Red Umbrella Fund / Mama Cash, I supported office administration, international stakeholder communication, data collection, and grant-application records. I also prepared reports, briefings, translations, website content, and fundraising and grantmaking support materials.

Across additional project, research, and administrative roles, I supported international organizations with planning, research, proofreading, translation, training, and office administration. I bring experience with Microsoft Office, Google Workspace, Salesforce, Mailchimp, Doodle, SurveyMonkey, Citrix, and WordPress.

Experience

Work history, roles, and key accomplishments

Current

Retail Operations Specialist & Trainer

Current

Wakuli Specialty Coffee

Jan 2023 - Present (3 years 9 months)

Manage daily operational priorities, opening and closing procedures, cash handling, compliance, supplies, and accurate administration in a fast-paced environment. Act as a dependable point of contact, resolve issues through practical solutions, and train colleagues on procedures and service standards.

Retail Operations Cash Handling Compliance Training Customer Service Problem Solving

Service & Operations Assistant

Baretto

Jan 2021 - Dec 2023 (2 years 11 months)

Handled orders, payments, customer requests, cleanliness, and daily operational tasks while adapting to changing priorities during peak periods.

Order Processing Payment Handling Customer Service Operations Adaptability

Project Consultant

MamaCash

Jan 2018 - Dec 2019 (1 year 11 months)

Planned and implemented two projects from workplan design through stakeholder interviews, research, reporting, and final delivery. Organized steering committee meetings and workshops end to end, including schedules, participants, materials, presentations, minutes, and follow-up actions.

Project Planning Stakeholder Interviews Research Reporting Workshop Coordination Payment Processing Administrative Support

Additional Project, Research & Administrative Roles

Aflatoun International, Ipsos, School for International Trai

Jan 2012 - Dec 2019 (7 years 11 months)

Provided project planning, research, proofreading, translation, training, conference support, student guidance, and office administration across international organizations.

Project Planning Research Proofreading Translation Training Conference Support Student Guidance Office Administration

Program Assistant

Red Umbrella Fund / Mama Cash

Jan 2013 - Dec 2014 (1 year 11 months)

Supported office administration, international stakeholder communication, data collection, grant-application records, and recurring steering committee meetings. Prepared reports, briefings, concept notes, translations, website content, and fundraising and grantmaking support materials.

Office Administration Stakeholder Communication Data Collection Grant Applications Report Writing Translation Website Content Fundraising Support