JN User
@jnuser1
I turn inconsistent operations into structured, data-backed digital workflows and coordinated project delivery.
NetherlandsWhat I'm looking for
At nhow Amsterdam RAI, I researched and designed the transition from paper-based laundry operations to a structured digital workflow, laying the groundwork for the LinenLoop prototype. I also delivered an operational roadmap for 100 VIP guests and led quality-assurance coordination across 176 rooms.
I've coordinated remote content workflows at HuisFind, used Excel and Google Sheets engagement data to refine outreach, and supported international teams through adaptive communication and onboarding. I'm completing a BSc in Digital Transformation Management and bring practical strengths in process analysis, stakeholder coordination, and digital solution design.
Experience
Work history, roles, and key accomplishments
Housekeeping Management Intern
nhow Amsterdam RAI
Feb 2026 - Jul 2026 (5 months)
Conducted research and authored a thesis on transitioning paper-based laundry operations to a digital workflow. Onboarded and trained new staff, designed operational roadmaps, and managed quality assurance projects.
Social Media & Outreach Coordinator
HuisFind
May 2024 - Dec 2024 (7 months)
Coordinated project workflows and content schedules across a remote team. Monitored engagement metrics and collaborated cross-functionally to align messaging with user needs.
Customer Service Team Member
The Wolfhound Kitchen & Irish Bar
Nov 2023 - Apr 2024 (5 months)
Handled customer enquiries, orders, and complaints in a fast-paced environment. Adapted communication for an international clientele and coordinated with staff during peak service.
Education
Degrees, certifications, and relevant coursework
SRH Haarlem University of Applied Sciences
Bachelor of Science, Digital Transformation Management
2022 - 2026
Activities and societies: Menopause & Workplace Inclusion Research; Process Coordination & User Insight Project; Blockchain Integration Study
Pursuing a BSc in Digital Transformation Management, with coursework in qualitative research, process coordination, and blockchain integration.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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