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Phumelele Mdluli

@phumelelemdluli

I support healthcare practices with accurate clinical documentation, patient coordination, and remote administrative workflows.

South Africa

Message

What I'm looking for

I'm looking for a remote healthcare support role where I can strengthen clinical documentation, patient coordination, scheduling, records management, and confidential practice administration within structured healthcare workflows.

I've supported a private dietitian practice remotely, managing patient communication, documentation, scheduling, follow-ups, and daily practice administration.

I maintain organised patient records, prepare and review documentation templates, coordinate referrals, and handle medical-aid and insurance-related administrative processes with discretion.

My hospital experience at Mosvold Hospital strengthened my clinical documentation skills across adult and paediatric audiology, including assessments, newborn hearing screening, referrals, hearing-aid follow-up, and patient counselling.

I'm comfortable working with structured healthcare workflows, confidential information, EHR systems, Google Workspace, Microsoft Office, Zoom, and remote collaboration tools.

Experience

Work history, roles, and key accomplishments

Freelance Virtual Medical Assistant

Private Dietitian Practice

May 2025 - Jun 2026 (1 year 1 month)

Provided remote virtual medical assistant and administrative support to a private healthcare practitioner, assisting with patient communication, documentation, scheduling, follow-ups and day-to-day practice operations.

Clinical Documentation Documentation Review patient records Medical Terminology Data Entry Patient Communication Appointment Scheduling Patient Follow Up Referral Coordination Practice Administration Patient Confidentiality Healthcare Administration Google Workspace Microsoft Office Remote Healthcare Support Attention To Detail

Community Service Audiologist

Mosvold Hospital

Jan 2023 - Dec 2023 (11 months)

Provided clinical audiology services in a hospital environment across adult and paediatric caseloads, with responsibility for clinical assessment, documentation, referrals, follow-up and patient management.

Clinical Documentation Documentation Review patient records Medical Terminology Data Entry Patient Communication Appointment Scheduling Patient Follow Up Referral Coordination Patient Confidentiality Healthcare Administration Attention To Detail

Education

Degrees, certifications, and relevant coursework

DataCamp

Understanding GDPR, Data Privacy

2026 - 2026

Completed the Understanding GDPR course in 2026.

DataCamp

Data Entry Certificate, Data Entry

2026 - 2026

Earned a Data Entry Certificate in 2026.

Doctors Explain Digital Health Co.

Virtual Medical Assistant, Virtual Medical Assistance

2025 - 2025

Completed training as a Virtual Medical Assistant in 2025.

Coursera

HIPAA / Privacy Law, Healthcare Privacy

2025 - 2025

Completed a course on HIPAA and privacy law in 2025.

ALX

Virtual Assistant / Executive Virtual Assistant Training, Virtual Assistance

2025 - 2025

Completed Virtual Assistant and Executive Virtual Assistant training in 2025.

University of KwaZulu-Natal

Bachelor of Audiology, Audiology

2018 - 2022

Completed a Bachelor of Audiology with clinical training in adult and paediatric audiology, diagnostic assessment, newborn hearing screening, hearing rehabilitation, and patient counselling.