Open to opportunities

Carryne Ncube

@carrynencube

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Highly skilled Virtual Assistant with expertise in healthcare administration.

South Africa

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What I'm looking for

I am seeking a role that allows me to leverage my administrative skills in a dynamic environment, focusing on patient care and operational efficiency.

I am a dedicated Virtual Assistant with two years of experience in healthcare administration, where I have consistently delivered exceptional results. My ability to streamline patient scheduling has reduced wait times by 25% and increased productivity by 30%. I take pride in enhancing patient satisfaction ratings by 15% through timely responses and personalized care, ensuring that every patient feels valued and heard.

My expertise extends to optimizing insurance verification processes, which has led to a 15% reduction in claim processing time. I have successfully managed over 50 patient records simultaneously with a 99% accuracy rate, all while ensuring compliance with HIPAA regulations. My commitment to resolving customer inquiries promptly has resulted in a 95% customer satisfaction rate, showcasing my dedication to providing outstanding service in every interaction.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

DFW Medical Practice Consultancy

May 2022 - Mar 2024 (1 year 10 months)

As a Virtual Assistant, I enhanced operational efficiency in patient care coordination and administration. I streamlined scheduling, improved patient satisfaction ratings, and ensured HIPAA compliance while managing patient records with high accuracy.

EHR HIPAA Customer Service Microsoft Office Suite Time Management Project Management

Campus Ambassador Intern

United Nations

Aug 2020 - Sep 2022 (2 years 1 month)

As a Campus Ambassador Intern, I promoted UN initiatives and led events focused on sustainability and social justice. I engaged students and faculty in discussions about global goals and organized workshops to raise awareness.

Communication Leadership

Social Media Coordinator

Sustainable Energy Solutions

Jun 2021 - May 2022 (11 months)

In my role, I created engaging content for social media platforms, significantly increasing audience engagement and inquiries for solar energy solutions. My efforts contributed to a 30% rise in engagement and a 20% increase in inquiries.

Education

Degrees, certifications, and relevant coursework

Parul University

Bachelor of Science, Biotechnology

2017 - 2021

Studied Biotechnology, focusing on the application of biological systems and organisms to develop or create different products. The program included coursework in molecular biology, biochemistry, and genetics.