Mamodiegi Mogoru
@mamodiegimogoru
HIPAA-certified healthcare virtual assistant delivering scheduling, records, and patient coordination remotely.
South AfricaWhat I'm looking for
I’m a HIPAA-certified Healthcare Virtual Assistant with hands-on experience in patient scheduling, care coordination, medical records management, and front-desk operations—delivered remotely. I manage high-volume administrative workflows while keeping documentation accurate, complete, and compliant.
I’m especially effective with EHR/CRM systems and patient communication: I handle insurance eligibility verification, referral processing, follow-ups, and medical transcription & charting support. In past roles, I maintained HIPAA-compliant data in HubSpot CRM, supported clinic back-office operations, and achieved 95%+ client satisfaction while consistently managing 80+ daily tasks.
Experience
Work history, roles, and key accomplishments
Provided remote healthcare administrative and patient coordination support for US and international clients, handling patient intake, scheduling, and confidential HIPAA-compliant follow-ups. Supported medical transcription and chart management, performed insurance eligibility verification, and managed front-desk workflows using Zoho, Google Workspace, and Slack.
Sales & Client Coordinator
Miclinic Wellness
Jan 2022 - Jan 2024 (2 years)
Managed end-to-end patient scheduling and appointment confirmations, maintaining zero scheduling conflicts and 95%+ client satisfaction (CSAT). Maintained HubSpot CRM patient records, completed HIPAA-compliant documentation, and performed insurance eligibility verification and follow-ups while handling 80+ daily administrative tasks.
Education
Degrees, certifications, and relevant coursework
HIPAA Certification
HIPAA Certification, HIPAA Privacy & Security
Certified in HIPAA Privacy & Security Compliance. Credential is listed as active.
Moloto TVET College
N4 Certificate, Instrumentation Engineering
Completed an N4 Certificate in Instrumentation Engineering at Moloto TVET College.
Makgoka High School
National Senior Certificate, Secondary Education
Earned a National Senior Certificate from Makgoka High School.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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