PSPhoebe Schiff
@phoebeschiff
Senior client revenue leader specializing in enterprise retention and wellness solutions.
United StatesWhat I'm looking for
I am a senior client revenue leader managing a $1.5M book of enterprise accounts with deep expertise in expansion, retention, and contract negotiation. I focus on building durable client relationships and crafting wellness programs that align with company culture.
In my current role I negotiate renewals and upsells while partnering cross-functionally with Sales, Marketing, and Product to enhance client offerings. I consistently drive engagement through strategic communication and implementation support for HR teams nationwide.
Alongside account leadership, I teach yoga and lead retreats, designing customized programs for studios, companies, athletic teams, and entertainment professionals. I bring mindfulness, conscious communication, and corporate-wellness rigor to client-facing work.
I have a background in marketing and partnerships and a BA in Political Science. I contribute to positive company culture by organizing internal events and prioritizing collaborative, people-centered practices.
Experience
Work history, roles, and key accomplishments
Senior Customer Success Manager
Burnalong
Jul 2021 - Present (4 years 7 months)
Manage a $1.5M enterprise book, driving renewals, upsells, and contract negotiations while collaborating cross-functionally to design wellness programs aligned with client culture.
Corporate Wellness Account Manager
Urban Balance
Sep 2019 - Present (6 years 5 months)
Managed national B2B relationships with HR teams, increased product engagement through strategic communication, and renewed contracts while advising on wellness implementation.
Yoga Teacher / Retreat Leader
Self-Employed
Feb 2016 - Present (10 years)
Design and lead tailored yoga classes and retreats for studios, companies, and individuals, optimizing client satisfaction through customized programming.
Membership Sales Coordinator
Shanti Hot Yoga
Jun 2019 - Sep 2019 (3 months)
Closed founding membership sales, cultivated new member relationships to ensure retention, and engaged community leads through tours and consultations.
Marketing Manager
Lanai Collection
Jul 2014 - Feb 2016 (1 year 7 months)
Managed marketing activities for a fashion brand, overseeing campaigns and brand initiatives to support growth and customer engagement.
Strategic Partnerships Lead
Girl Rising
Aug 2013 - Jul 2014 (11 months)
Developed and managed strategic partnerships to advance documentary outreach and program impact through collaboration and stakeholder engagement.
Account Coordinator
Statler Nagle
Jul 2011 - Jul 2012 (1 year)
Supported client accounts at a marketing firm by coordinating projects, communications, and deliverables to ensure timely campaign execution.
Education
Degrees, certifications, and relevant coursework
CCCollege of Charleston
Bachelor of Arts, Political Science
2007 - 2011
Completed a Bachelor of Arts in Political Science with coursework in political theory and public policy, graduating in 2011.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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