At NYU Langone Faculty Group Practice, I handled patient intake, scheduling, registration, and calls as a Secretary I. I verified insurance and demographic information, collected co-payments, and maintained HIPAA privacy standards.
I promoted MyChart and self-service kiosks, and coordinated with physicians, nurses, and staff to support clinic operations. I also gathered patient documents and obtained signatures where needed.
Earlier, I served 10 years in the U.S. Navy as an Intelligence Specialist (E-5), analyzing classified satellite imagery for mission planning and intelligence briefings. My experience also includes warehouse logistics, customer service, security, and store operations.
