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@nicoled1
Dedicated professional with expertise in security and customer relations.
I am a highly dedicated and ambitious professional with a strong background in security and customer relations. With an active DHS High-Risk Public Trust Clearance, I have honed my skills in managing access control and conducting background checks, ensuring compliance with federal regulations. My experience as a Visitor Control Specialist has equipped me with the ability to facilitate security measures while providing exceptional administrative support.
Throughout my career, I have demonstrated strong communication and interpersonal skills, allowing me to effectively train and supervise team members. As a Customer Relations Manager, I successfully coordinated complex cases and implemented systems that maintained consistent production. My analytical and detail-oriented approach has enabled me to identify important sales trends and manage accounts receivable efficiently.
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Work history, roles, and key accomplishments
Alutiiq Advanced Security Solutions
Jan 2020 - Present (5 years 10 months)
Processed suitability background checks through DHS for new hires and managed visitor requests including background vetting. Manufactured and issued site identification and access badges to visitors and employees.
BioDental Sciences
Jan 2016 - Present (9 years 10 months)
Assisted the CEO with coordinating complex cases, seminars, and meetings. Screened, trained, and supervised new employees while implementing systems for consistent production.
Linxx Global Solutions
Jan 2015 - Present (10 years 10 months)
Granted and denied facility access, logged visitors, and monitored compliance with federal regulations. Managed shipment and receipt of equipment and distributed incoming packages.
Marotta Dental Studio
Jan 2013 - Present (12 years 10 months)
Performed secretarial duties including telephone support, faxing, printing, scanning, and filing documents. Scheduled patient appointments and maintained accurate records.
Home Depot
Jan 2008 - Present (17 years 10 months)
Handled cash, credit, or check transactions with customers and resolved customer complaints. Maintained clean and tidy checkout areas.
OshKosh B'gosh
Jan 2007 - Present (18 years 10 months)
Managed financial transactions and assisted with inventory, including receiving and stocking merchandise. Served customers by helping them select products.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Psychology
Completed a Bachelor of Arts degree with a concentration in Sociology. Gained a comprehensive understanding of psychological principles and sociological concepts.
Associate of Arts, Liberal Arts
Obtained an Associate of Arts degree in Liberal Arts. Developed foundational knowledge across various disciplines.
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