Philicia Mbeke
@philiciambeke
Ambitious sales and recruitment professional with a passion for customer engagement.
KenyaWhat I'm looking for
I am an energetic and results-driven professional with a strong background in sales, recruitment, and customer service. Currently, I serve as an Active Recruiter at Eu Tech Chamber, where I specialize in talent acquisition, candidate management, and process optimization. My journey began in retail and sales, where I honed my ability to connect with clients and drive revenue growth.
Throughout my career, I have consistently delivered on sales targets, developed robust client relationships, and implemented effective sales strategies. My experience spans multiple industries, including retail, telecommunications, and energy, giving me a versatile skill set that I leverage to achieve success in every role I undertake.
I hold a commerce degree with a focus on Business Administration and foreign languages, complemented by proficiency in CRM tools like Zendesk and Salesforce. I am fluent in English, Swahili, German, and intermediate Spanish, enabling me to communicate effectively in diverse environments.
Experience
Work history, roles, and key accomplishments
Active Recruiter
Eu Tech Chamber
May 2024 - Present (1 year 1 month)
Responsible for making cold calls to potential candidates, answering queries, and conducting first interviews. Actively engaged in contacting candidates through LinkedIn and Xing, while taking ownership of candidate issues.
Sales Associate
Sparfix Electricity & Gas Company
Jan 2024 - Sep 2023 (-1 years 8 months)
Engaged in making outbound calls to potential German clients, guiding them through the contract signing process, and keeping them informed about pricing and delivery changes.
Retail Sales Associate
Elite Classy Boutique
Jan 2023 - Dec 2022 (-1 years 11 months)
Maintained knowledge of fashion trends, provided clients with a memorable shopping experience, and facilitated transactions using POS software while reorganizing inventory.
Sales and Marketing Assistant
Jetino Investment Limited
Jul 2022 - Nov 2022 (4 months)
Generated sales revenue by planning and organizing personal sales strategies, providing detailed information about Mpesa products, and conducting market research to identify prospects.
Branch Assistant
Colloseum Retail Chain Store
Jan 2020 - Apr 2020 (3 months)
Supervised daily store operations, reviewed applications, trained new employees, and created weekly stock reports while assisting in scheduling company events.
Education
Degrees, certifications, and relevant coursework
Cologne University of Applied Sciences
Bachelor of Commerce, Business Administration
2019 - 2022
Studied commerce with a main focus in Business Administration and foreign languages, gaining skills in business management and multilingual communication.
Gesamtschule Niederzier/Merzenich
High School Diploma, Secondary Education
2015 - 2018
Klausenhof Language School
Language Certificate, Language Studies
2014 - 2015
Carmel Girls High School
High School Certificate, Secondary Education
2012 - 2013
Mekaela Group of Schools
Primary School Certificate, Primary Education
2004 - 2011
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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