I’m looking for a role where I own IT operations (especially Office 365 administration and security) and can grow further into Python/ML
PF
Open to opportunities
Pedro Henrique Felix Ferreira
@phf60
IT Support Specialist securing Office 365 and business systems
BrazilWhat I'm looking for
I’m an IT Support professional with 5+ years configuring, maintaining, and securing business-critical systems, with full ownership of Office 365 user administration for a growing organization.
In my current role, I run functionality tests and monitor performance to prevent downtime, manage end-to-end Office 365 access provisioning/deprovisioning, password resets, and license/subscription management, and ensure continuous operation of internal tools, servers, and equipment.
Beyond support, I independently contribute to digital forensics—using metadata analysis, steganography detection, and Error Level Analysis (FotoForensics) to identify AI-generated/deepfake media and support victim protection efforts—while expanding into Python and machine learning through 150+ hours of applied coursework.
Experience
Work history, roles, and key accomplishments
HR
Current
IT Support Specialist
Hrsoul
Dec 2021 - Present (4 years 7 months)
Configured and maintained the organization’s IT hardware and software, running functionality tests and monitoring performance to prevent downtime. Owned end-to-end Office 365 user administration, including access provisioning/deprovisioning, password resets, and license/subscription management.
VO
Current
Independent Forensics Contributor
Volunteer
Investigated suspected AI-generated/deepfake media using error level analysis, steganography detection, and metadata inspection. Produced documentation of forensic findings to support victim reporting and takedown requests on digital platforms.
HR
Recruitment & Selection Assistant
Hrsoul
Jun 2021 - Dec 2021 (6 months)
Supported cross-functional hiring initiatives within a Spotify Squad model, posting and promoting open roles across recruiting channels. Screened, contacted, and negotiated with candidates through the selection process and handled recruiting administrative tasks.
Education
Degrees, certifications, and relevant coursework
SF
SENAI Mariano Ferraz
Technical Degree, Mechatronics
2018 - 2020
Earned a technical degree in Mechatronics, covering automation and predictive maintenance foundations.
Availability
Open to opportunities
Location
BrazilAuthorized to work in
Job categories
Skills
Office 365Access ProvisioningPassword ResetsLicense ManagementSoftware MaintenanceTroubleshootingFunctional TestingPerformance MonitoringServer OperationsMetadata AnalysisSteganography DetectionError Level AnalysisDeepfake DetectionNumPyPandasscikit learnKerasOpenCVSentiment AnalysisWord2VecClusteringK MeansDBSCANTime Series AnalysisObject Oriented Programming
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