Charles Gacigi
@charlesgacigi
Detail-oriented Virtual Assistant with strong technical skills.
What I'm looking for
I am a detail-oriented and tech-savvy Virtual Assistant with a Diploma in Computer Information Systems and over a year of hands-on experience. My expertise lies in providing remote administrative support, customer service, and technical assistance. I excel in calendar management, data entry, and travel coordination, ensuring that I work collaboratively in fast-paced environments.
In my current role as a Freelance Virtual Administrative Assistant, I manage email correspondence, client communication, and schedule coordination for multiple clients. I have also provided technical troubleshooting and account maintenance for various online platforms. My experience at Happynet Ltd. has further honed my skills in financial reporting, inventory management, and acting as a liaison between customer care and technical teams, all while maintaining high standards of professionalism and confidentiality.
Experience
Work history, roles, and key accomplishments
Virtual Administrative Assistant
Fiverr & Private Clients
Jan 2023 - Present (2 years 6 months)
Managed email correspondence, client communication, and schedule coordination. Provided technical troubleshooting and account maintenance for online platforms. Maintained organized records and tracked project progress for multiple clients.
Administrative & IT Support Specialist
Happynet Ltd.
Sep 2022 - Present (2 years 10 months)
Assisted in financial reporting and updated daily payment worksheets. Supported inventory management and client onboarding processes. Managed Fiverr accounts, ensuring compliance and account health.
Education
Degrees, certifications, and relevant coursework
Kenya Methodist University
Diploma, Computer Information Systems
Completed a comprehensive program in Computer Information Systems, gaining foundational knowledge in various aspects of computing. Developed skills essential for managing information systems and providing technical support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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