Charles Gacigi

I am a detail-oriented and tech-savvy Virtual Assistant with a Diploma in Computer Information Systems and over a year of hands-on experience. My expertise lies in providing remote administrative support, customer service, and technical assistance. I excel in calendar management, data entry, and travel coordination, ensuring that I work collaboratively in fast-paced environments.

In my current role as a Freelance Virtual Administrative Assistant, I manage email correspondence, client communication, and schedule coordination for multiple clients. I have also provided technical troubleshooting and account maintenance for various online platforms. My experience at Happynet Ltd. has further honed my skills in financial reporting, inventory management, and acting as a liaison between customer care and technical teams, all while maintaining high standards of professionalism and confidentiality.