Gideon Din
@gideondin
Detail-oriented Data Entry Specialist and Virtual Assistant.
What I'm looking for
I am a detail-oriented and reliable Data Entry Specialist and Virtual Assistant with a strong background in administrative support, technical troubleshooting, and data management. My experience includes managing databases, processing information, and performing clerical tasks efficiently. I am proficient in Microsoft Office Suite, Google Workspace, and other relevant software, which allows me to enhance workflow and contribute to the overall efficiency of teams.
Throughout my career, I have demonstrated my commitment to providing exceptional virtual support while meeting deadlines and exceeding expectations. My role as an ICT Support Specialist at the Kenya Revenue Authority involved managing data accuracy for systems and user profiles, assisting in data entry, and providing remote assistance to team members. Additionally, as a Support Engineer at AcSys International Limited, I managed data entry tasks related to IT systems and created detailed product and service reports, showcasing my ability to handle complex data management tasks effectively.
Experience
Work history, roles, and key accomplishments
Support Engineer
AcSys International Limited
Apr 2023 - Feb 2024 (10 months)
Managed data entry tasks related to IT systems, ensuring accuracy in records and reporting. Used ticketing systems to log, track, and resolve technical issues efficiently, assisting with online support and troubleshooting for remote teams.
ICT Support Specialist
Kenya Revenue Authority
Nov 2021 - Nov 2022 (1 year)
Managed and maintained data accuracy for systems and user profiles, ensuring accurate and organized records. Provided remote assistance and virtual support to team members and customers, coordinating and scheduling meetings.
Technical Support Intern
Kenya Power and Lighting Company
Jan 2020 - Mar 2020 (2 months)
Assisted in organizing and maintaining technical data, including network and electrical systems. Supported data entry for reports and documentation related to SCADA systems and infrastructure, ensuring proper record management.
Education
Degrees, certifications, and relevant coursework
Technical University of Kenya
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
Grade: Second Class Honors (Upper Division)
Achieved Second Class Honors (Upper Division) in Electrical and Electronics Engineering. Studied a comprehensive curriculum covering electrical systems, electronics, and related technologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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