Open to opportunities

Peter Mungau

@petermungau

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Sales and customer-service professional with 3+ years delivering results in sales, marketing, and social media.

Kenya

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What I'm looking for

I seek a role where I can leverage sales and customer-service skills, contribute to growth, and develop marketing/social media expertise in a collaborative environment.

I am a motivated sales and customer-service professional with over three years of experience delivering high-level services in sales, marketing, and customer support. I consistently meet sales goals, pitch products effectively, and build strong customer relationships.

I excel at communicating with internal and external stakeholders, handling confidential documents, and managing multiple tasks with attention to detail. I am reliable, adaptable, and capable of working independently or collaboratively.

My experience includes social media management and providing demonstrations and presentations that help customers understand product value. I bring strong organizational skills and problem-solving ability to every role.

I hold multiple customer service and administrative certifications and training—complemented by diplomas in customer service and cabin crew service—which reinforce my practical experience and commitment to professional development.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Purifya Water Management

Jan 2023 - Present (3 years 2 months)

Handled customer service and sales responsibilities, providing demonstrations and resolving issues to meet service standards. Managed confidential documents and supported online chat and administrative tasks.

Customer Service Sales Administrative Support Problem Solving Communication

Sales Representative

Umoja Conservation Trust

Jan 2022 - Jan 2023 (1 year)

Served as a sales representative and customer-facing contact, improving sales techniques and handling multiple tasks while maintaining strong customer relations. Adapted to changing scenarios and supported outreach efforts.

Sales Customer Service Outreach Relationship Building Problem Solving Communication

Sales Representative

Riverside Flight Centre

Jan 2019 - Jan 2022 (3 years)

Provided sales and marketing services, consistently meeting sales goals through product demonstrations and stakeholder communication. Built customer relationships and supported social media promotion to drive leads.

Sales Customer Service Product Demonstrations Social Media Management Relationship Building Time Management

Education

Degrees, certifications, and relevant coursework

Lyon LLC International

Diploma in Customer Service, Customer Service and Administrative Support

2023 -

Activities and societies: Certifications: Customer Service, Sales Agent Online Chatting, Administrative Assistant training, Administrative support, TEFL, Diploma in airline cabin crew service

Completed a Diploma in Customer Service and obtained multiple customer service and administrative certifications between 2023 and 2025.