Caroline Kanja
@carolinekanja
Sales representative focused on building strong customer relationships.
KenyaWhat I'm looking for
With over a decade of experience in sales and customer service, I have honed my skills in relationship building, market analysis, and client management. My tenure at Weaver Brands has equipped me with the ability to meet and exceed sales targets while understanding consumer needs and market trends. I am passionate about delivering exceptional service and ensuring customer satisfaction.
Previously, I worked at Delight Innovators Limited, where I enhanced brand visibility and awareness through strategic planning and execution of marketing budgets. My leadership experience includes managing a team of sales representatives, driving revenue growth, and fostering a collaborative environment. I am committed to continuous improvement and leveraging feedback to refine our offerings.
Experience
Work history, roles, and key accomplishments
Sales Representative
Weaver Brands
Oct 2022 - Apr 2024 (1 year 6 months)
Responsible for building and maintaining strong relationships with customers, meeting sales targets, and driving revenue. Managed client portfolios, provided market insights, and compiled reports for management. Handled customer inquiries and feedback to ensure product availability and market share growth.
Sales Representative
Delight Innovators Limited
Jan 2012 - Sep 2022 (10 years 8 months)
Enhanced brand visibility and awareness through aggressive sales planning and execution of marketing budgets. Managed existing client relationships, processed orders, and ensured timely delivery while meeting sales targets.
Customer Service
Stantech Motors
Apr 2007 - Jun 2018 (11 years 2 months)
Handled customer inquiries and complaints, maintained customer records, and ensured satisfaction. Generated sales leads and tracked KPIs to enhance customer experience. Led a team of sales representatives to promote new products.
Volunteer Team Leader
Local Community Church
Led a team of 15 volunteers in community service initiatives, fostering teamwork and collaboration to achieve community goals.
Education
Degrees, certifications, and relevant coursework
Kenya Institute of Management
Certificate, Business Management
2009 - 2010
Earned a Certificate in Business Management, which covered essential business principles, management strategies, and operational efficiency.
Magan College
Diploma, Advertising, Marketing & Public Relations
2007 - 2009
Completed a Diploma in Advertising, Marketing & Public Relations, focusing on the principles of marketing, brand management, and effective communication strategies.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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