Peter Mbagara
@petermbagara
I’m a results-driven microfinance sales professional who grows clients and strengthens loan portfolios.
KenyaWhat I'm looking for
I’m a dynamic, results-focused microfinance professional with 17 years of expertise in microfinance, banking, sales and marketing, compliance, and risk management. I drive productivity in high-pressure environments by leading cross-functional teams and implementing practical, data-informed improvements. I’m highly analytical and detail-oriented, with strong capability in data analysis and business optimization tools.
In my current role, I drive sales of microfinance products by identifying client needs and offering tailored financial solutions, while maintaining strong client relationships through regular follow-ups and group meetings. I also support credit and financial operations—covering loan origination in LOS, loan analysis and appraisal (including KYC and security adequacy checks), internal controls, budgeting support, and daily reports preparation to monitor repayment at branch level.
Experience
Work history, roles, and key accomplishments
Sales Representative
Kenya Women Microfinance Bank
Dec 2016 - Present (9 years 5 months)
Drove sales of microfinance products by identifying client needs and providing tailored financial solutions, consistently exceeding sales production budgets. Supported branch credit and operational activities including loan origination in LOS, KYC, loan appraisal, group schedules, and internal controls.
Operations Officer
Kenya Women Microfinance Bank
Jan 2014 - Nov 2016 (2 years 10 months)
Ensured efficient branch operations by supporting administrative, risk management, and financial services functions. Contributed to business development while improving computer networking and banking software proficiency.
Cashier
Kenya Women Microfinance Bank
Feb 2013 - Jan 2014 (11 months)
Processed deposits and withdrawals while supporting customer inquiries and onboarding new members to the banking platform. Performed bank reconciliations and general administration tasks to maintain operational efficiency.
Customer Service Officer
Kenya Women Microfinance Bank
Dec 2011 - Jan 2013 (1 year 1 month)
Identified and followed up business opportunities by promoting organization products using market data. Supported loan appraisal and processing and handled deposits mobilization through customer-focused service.
Business Development Officer
Kenya Women Microfinance Bank
Mar 2009 - Nov 2011 (2 years 8 months)
Expanded client acquisition by promoting microfinance products using market data and building strong professional relationships. Trained and recruited group clients, supported loan and LGD reconciliation, and led arrears follow-up and collections.
Data Entry Clerk
Kenya Roads Board
Jun 2008 - Feb 2009 (8 months)
Entered Annual Road Inventory and Condition Survey (ARICS) data and prepared reports for board meetings. Supported administrative duties including distribution of printed materials to local authorities and typing, filing, and printing.
Education
Degrees, certifications, and relevant coursework
University of Nairobi
Bachelor of Arts, Sociology and Economics
2004 - 2008
Grade: Second Class Lower
Completed a Bachelor of Arts in Sociology and Economics at the University of Nairobi (2004–2008), graduating with a Second Class Lower.
Impact Africa Consulting Limited
Credit Management, Credit Management
2024 -
Completed a Credit Management training with Impact Africa Consulting Limited (November 2024).
Impact Africa Consulting Limited
Customer Relationship, Customer Service
2024 -
Completed a Customer Relationship training with Impact Africa Consulting Limited (November 2024).
Kenya School of Monetary Studies
Cashiering and Back Office Operations, Banking Operations
2011 -
Completed training in Cashiering and Back Office Operations with the Kenya School of Monetary Studies (October 2011).
Firesnow Limited
Fire Safety Awareness Instruction Course, Fire Safety
2014 -
Completed a Fire Safety Awareness Instruction Course with Firesnow Limited (November 2014).
Mang’u High School
Kenya Certificate of Secondary Education (KCSE), Secondary Education
1999 - 2002
Grade: B+
Earned a Kenya Certificate of Secondary Education (KCSE) qualification with a B+ grade at Mang’u High School (1999–2002).
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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