Peter Bresko
@peterbresko
Customer success leader specializing in healthcare transformation and AI.
What I'm looking for
With over 14 years of experience in customer success and healthcare transformation, I have dedicated my career to delivering measurable value to clinical and technical clients across global enterprise settings. My expertise lies in leading high-performing teams, strengthening executive relationships, and driving the adoption of advanced technologies, including healthcare AI and enterprise EMRs. I am a ProSci-certified change leader, recognized for my ability to build trust and align outcomes with strategic priorities.
In my recent role as a Quality Advisor II at Mayo Clinic, I served as the primary clinical liaison for AI and EMR initiatives, where I successfully increased clinical tool adoption by 27% and improved user-reported satisfaction by 22% within six months. My previous experience at Oracle Health involved leading success and optimization efforts for hospital systems across five countries, delivering $2.1M in upsell revenue and achieving a 94% retention rate across top-tier accounts. I am passionate about leveraging data, empathy, and structure to drive value in healthcare AI at scale.
Experience
Work history, roles, and key accomplishments
Quality Advisor II
Mayo Clinic
Jan 2024 - Dec 2024 (11 months)
Served as the primary clinical liaison for AI and EMR initiatives, ensuring stakeholder alignment, training, and performance tracking across transplant services. Managed a portfolio of clinical teams and provided success metrics, adoption strategies, and data insights to internal leadership.
Senior Consultant & Regional Value Lead
Oracle Health
Sep 2018 - Mar 2024 (5 years 6 months)
Led success and optimization efforts for hospital systems in five countries, aligning product capabilities with C-suite goals. Managed a regional team supporting enterprise adoption, tracked KPIs, and drove expansion discussions based on measurable value.
Performance Improvement Advisor
Penn Medicine
Jan 2018 - Mar 2018 (2 months)
Directed cross-functional improvement initiatives tied to safety, satisfaction, and digital transformation across outpatient operations. Created and maintained customer journey maps and success plans to streamline clinical documentation and training adoption.
Network Patient Safety & Quality Manager
PeaceHealth
Jan 2016 - Dec 2016 (11 months)
Managed a multi-hospital rollout of digital safety and quality systems, serving as both project leader and stakeholder success partner. Developed internal customer-facing playbooks to guide department leads through quality workflows, risk mitigation, and reporting.
Education
Degrees, certifications, and relevant coursework
University of North Dakota
Master of Public Administration, Health Administration
2010 -
Master of Public Administration with a focus on Health Administration, equipping students with the skills to manage public sector organizations and improve healthcare delivery.
University of Maine
Bachelor of Arts, Public Management
2007 -
Bachelor of Arts in Public Management, providing a comprehensive understanding of public policy, administration, and the management of public organizations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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