Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@perpetualjoseph
Customer-focused virtual assistant and customer service professional delivering measurable satisfaction improvements.
I am a results-driven customer service professional and virtual assistant with over two years of experience in client relationship management, complaint resolution, and remote administrative support. I consistently improve customer satisfaction through personalized service, effective complaint handling, upselling, and creating feedback systems that inform product and process improvements.
My background spans virtual assistance (Trello, Calendly, Google Workspace), high-volume customer care, and front-desk operations; I have a B.Ed in English Language and ongoing professional development in data analysis. I am organized, detail-oriented, and adaptable to multi–time-zone workflows, seeking to contribute to a progressive organization that values service quality and growth.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Pro Job Hunter
Jun 2023 - Present (2 years 5 months)
Manage Trello boards, email and calendar scheduling across time zones, coordinate meetings and calls, and track project hours to ensure timely delivery and clear client communication.
Flawless by Sandy Skincare Brand
Sep 2022 - Mar 2025 (2 years 6 months)
Resolved high volumes of customer inquiries and complaints, developed an FAQ resource that reduced repeat questions, and drove additional revenue through upselling and feedback-driven product improvements.
Corpus Christi College
Jul 2021 - Jul 2022 (1 year)
Designed and implemented lesson plans and visual learning materials that increased student comprehension and participation, and introduced peer-review assessments to improve class performance.
A3 Plus Design Studio
Jan 2020 - Dec 2020 (11 months)
Optimized appointment scheduling to reduce client wait times, supported promotional campaigns that increased client acquisition, and streamlined administrative procedures to improve office efficiency.
Degrees, certifications, and relevant coursework
Bachelor of Education, English Language
2016 - 2021
Completed a Bachelor of Education in English Language with coursework and practical teaching experience during the program.
Software and tools used professionally
You can contact Perpetual and 90k+ other talented remote workers on Himalayas.
Message PerpetualAdejoke Oluwafemi
Customer Support/Fulfillment Officer, Vendor Credit
Onyeka Ahiara
Virtual Assistant, Freelance
Mercy Sabastine
Virtual Assistant, Sandy Beauty Home
Dinah Waziri
Virtual Assistant, Prezbee Consulting
Sadia Shehu
Customer Service Representative, Lagos State Internal Revenue Service
Chidiebube Ossi
Virtual Assistant, Cohesive
Olivia Ohanyere
Virtual Assistant/Chat Support, Digital Witch Support Community
Mosebolatan Emmanuel
Virtual Assistant, ALX
Chinelo Chikezie
Customer Support / Virtual Assistant, Freelance
Ogunleye Daniel
Customer Service Representative, Pegasus Enterprises