Open to opportunities

David User

@theblackboydave

Message

Customer-focused virtual assistant specializing in CRM management and remote customer care.

Nigeria

Message

What I'm looking for

I’m looking for remote/contractor or full-time work where I can deliver high-quality customer care, manage CRM and dashboards, handle email and scheduling, and keep data organized—while collaborating with a remote team that values clear communication.

I’m a detail-oriented virtual assistant and customer care specialist with strong experience in customer support, CRM/dashboard management, administrative coordination, and remote operations. I manage client communications, organize data, schedule tasks, and deliver excellent customer experience, supported by strong written and verbal communication skills from Mass Communication training.

In remote roles, I’ve handled scheduling, lesson planning, progress tracking, and independent record keeping with follow-up communications. I’m ready to provide high-quality virtual assistance and customer care support for remote/contractor or full-time positions, bringing a customer-first mindset, problem solving, and the ability to adapt quickly to new tools.

Experience

Work history, roles, and key accomplishments

Instructor / Tutor

Ts Academy

Jan 2025 - Jan 2026 (1 year)

Delivered personalized student support by responding promptly to queries with clear, professional explanations to enhance customer satisfaction. Managed remote scheduling, lesson planning, progress tracking, and independent administration including records and follow-up communications.

Customer Support Scheduling Lesson planning Student Progress Tracking Administrative Coordination Data Entry Remote Collaboration Written Communication Problem Solving

Sales Manager

Ladosupo Enterprise

Jan 2020 - Jan 2021 (1 year)

Provided customer service by managing client inquiries, building relationships, and resolving issues through CRM systems. Maintained CRM platforms and sales dashboards daily, ensured data accuracy, organized customer/transaction data for improved reporting, and supported administrative workflow coordination.

Customer Service CRM Management Reporting Administrative Coordination Workflow Management

Education

Degrees, certifications, and relevant coursework

Federal University of Agriculture, Abeokuta

Bachelor of Science, Water Resources Management and Agrometeorology

2019 - 2024

Earned a Bachelor of Science in Water Resources Management and Agrometeorology. Completed relevant training in professional communication, content writing, editing, and audience engagement.