At Margaritaville Panama City Beach, I provided service to international customers in a fast-paced environment, communicating with them in English and handling multiple requests during busy periods.
I processed cash, card, and POS transactions and adapted to new systems and procedures. In my 2024–2025 call center role, I handled incoming inquiries, resolved customer requests, and documented cases in internal systems.
Through my psychology internship, I participated in practical activities related to psychology and human behavior, and supported assessment and client-oriented activities. I’m pursuing a Bachelor's Degree in Psychology at Varna Free University.
