Peighton Coffey-Hernandez

I’m a hospitality and customer service professional with 9+ years of experience across luxury resort dining, retail sales, team leadership, and high-volume guest service. I currently serve as a Luxury Hospitality Server at Welina Terrace at 1 Hotel Hanalei Bay, focused on anticipating needs and creating exceptional experiences for discerning guests.

I bring a strong service mindset built on communication, problem-solving, and teamwork—whether I’m supporting seamless resort operations or accommodating special requests. I’m committed to maintaining the highest standards of hospitality while staying calm and effective in fast-paced, people-focused environments.

My experience also includes managing large parties, weddings, and events as a Server at Opakapaka Grill and Bar, where I ensure guest satisfaction through organized, attentive service. Previously, as a Server & Bartender at Kalypso Island Bar and Grill, I delivered memorable guest experiences in a high-energy setting.

Earlier in my career, I developed leadership and operational strength as a Starbucks Shift Supervisor, leading daily store operations, training employees, handling cash and inventory, and resolving customer concerns. I also strengthened my sales and guest relations skills as a Retail Associate with Boardriders Inc., using product knowledge and recommendations to drive retail sales and support inventory and merchandising standards.