Open to opportunities

Leiannon Willis

@leiannonwillis

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Luxury hospitality server delivering refined guest experiences and consistent excellence.

United States

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What I'm looking for

I’m looking for a luxury, guest-focused hospitality role where I can deliver refined service in a fast-paced environment, contribute to upselling and satisfaction, and keep raising my craft through teamwork and high standards.

I’m a hospitality professional with over 8 years of experience in luxury hotels, fine dining, and upscale event service. I’m known for grace under pressure, refined communication, and maintaining the highest standards of service and presentation.

In fast-paced, full-service dining environments, I consistently deliver excellent guest service, anticipate needs, and help boost results through confident upselling of food and beverage items. From opening and closing duties to keeping dining areas and service stations clean and ready, I focus on smooth daily operations and guest satisfaction.

Most recently, I’ve been serving at Hilton Atlanta while previously delivering attentive service at Marriott Marquis Atlanta and Renaissance Hotel Midtown. I also bring hands-on bar experience as a Cocktail Server and Lead Server/Bartender, including training new servers and ensuring responsible alcohol service—supported by my ongoing B.S. in Hospitality Management at Georgia State University.

Experience

Work history, roles, and key accomplishments

Current

Server at Hilton Atlanta

Current

Hilton Atlanta

Feb 2021 - Present (5 years 4 months)

Provided excellent guest service in a fast-paced, full-service restaurant environment. Upsold food and beverage items to enhance guest satisfaction and sales while keeping dining areas and service stations clean and ready.

Guest Service Upselling Food Service Restaurant Operations POS systems Team Collaboration Time Management

Server at Marriott Marquis

Marriott Marquis Atlanta

Oct 2019 - Feb 2021 (1 year 4 months)

Delivered efficient, attentive service in a large-scale hotel restaurant to ensure guest satisfaction. Completed detailed opening and closing duties to support smooth daily operations.

Menu Knowledge Fine Dining Service Restaurant Operations POS systems Time Management

Server at Renaissance Midtown

Renaissance Hotel Midtown

Aug 2018 - Oct 2019 (1 year 2 months)

Served hotel guests and event attendees while maintaining fine dining service standards. Managed multiple tables with accuracy and professionalism to support an elevated guest experience.

Fine Dining Standards Multi Table Service Guest Service Accuracy Professional communication Time Management

Cocktail Server at The Sundial

The Sundial, Westin Peachtree Plaza

Sep 2016 - Aug 2018 (1 year 11 months)

Provided high-end cocktail service in a rotating rooftop restaurant and bar. Created memorable guest experiences while adhering to beverage service standards and maintaining service quality.

Cocktail Service Guest Experience Rotating Service Tab Management Cleanliness And Stocking

Lead Server/Bartender

W Hotel Midtown

Mar 2016 - Sep 2016 (6 months)

Mixed and served cocktails, managed guest tabs, and ensured responsible alcohol service during shifts. Trained new servers and maintained bar cleanliness and stock levels.

Bartending Server Training Bar Cleanliness Team Collaboration