At Telecall, I lead development, data and BI across a heavily integrated telecom platform. I introduced production AI systems including an autonomous Kubernetes log monitor and agentic ticket triage, with deterministic checks, scoped access and cost controls.
I also built an internal agent platform with FastAPI and Anthropic Agent SDK, and a troubleshooting MCP server that provides controlled access to tickets, metrics, logs and SQL. My approach uses deterministic methods for rule-based work and models where judgment adds value, keeping outcomes auditable and costs in view.
Before Telecall, I led engineering teams at Eulabs and BossaBox, simplifying architectures and improving delivery and reliability. At Eulabs, I defined a hexagonal architecture for offline tax operations and introduced code review and CI/CD; at BossaBox, I simplified an overengineered client platform and helped reverse a churn risk.
