Open to opportunities

Pebbels Tamara Moreno

@pebbelstamaramoreno

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Multilingual customer-facing professional specializing in communication and operations.

Portugal

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What I'm looking for

I seek a dynamic, challenging role where I can apply multilingual communication, team coordination, and operational skills in a collaborative, customer-focused environment.

I am a multilingual customer-facing professional with a B.A. in Languages, Literature and Culture and a minor in Communication and Culture. I bring calm, solutions-first service in fast-paced environments and strong operational discipline from roles in retail and food service.

My experience includes shift supervision, POS operations, inventory and restocking, cross-departmental support, and small-team management responsibilities such as onboarding and scheduling. I excel at clear communication, teamwork, and analytical writing, and I consistently maintain service standards under pressure.

I am eager to apply my interpersonal skills, reliability, and proactive attitude to a dynamic role that values multicultural collaboration, problem solving, and opportunities for growth.

Experience

Work history, roles, and key accomplishments

Current

Store Assistant

Current

Santini

Jan 2022 - Present (4 years)

Supervise shifts and coordinate team tasks while delivering friendly, efficient service in a high-volume ice cream shop; managed POS transactions and resolved customer issues to maintain service standards.

Customer Service Queue Management Team Coordination Cash Handling Conflict Resolution Time Management

Barista Manager

Marinos's Café

Jan 2021 - Jan 2022 (1 year)

Managed barista operations, coordinated staff, and contributed to HR and management tasks to maintain service quality and operational efficiency in a café setting.

Barista Management Customer Service Cash Handling Training Scheduling HR Support Operations

Supermarket Assistant

Continente

Jan 2021 - Jan 2022 (1 year)

Provided customer support, maintained product organization and shelf availability through restocking and inventory checks, and supported cross-department operational tasks to ensure store continuity.

Customer Support Merchandising Operations Multitasking Time Management

Kitchen Assistant

Capricciosa

Jan 2020 - Jan 2021 (1 year)

Prepared ingredients and supported kitchen stations in a fast-paced environment, adhered to hygiene and safety standards, and cross-trained across stations to improve service flexibility.

Food Preparation Station Services Cross Training Multitasking Equipment Operation Teamwork