Pearly Dawn Moore

I am a dedicated professional with extensive experience in customer service and data entry. Over the years, I have honed my skills in handling customer inquiries, resolving issues, and ensuring a seamless experience for clients. My journey began at Sitel Philippines, where I provided exceptional support to Metlife Insurance customers, addressing their concerns regarding various insurance policies.

My career progressed as I took on the role of Billing Support Specialist at Cash Flow Outsourcing Services, where I managed customer cash advance requests and inquiries. Most recently, I have been working at Accenture Philippines as a Trust and Safety Analyst, where I perform data entry and research, ensuring compliance and quality standards across various digital marketing platforms. I pride myself on my attention to detail and my ability to implement process improvements that enhance operational efficiency.