Paweł HilkoPH
Open to opportunities

Paweł Hilko

@pawehilko

Customer service professional with expertise in technical support.

Poland

What I'm looking for

I am looking for a role that values communication and problem-solving, with opportunities for growth.

My name is Pavlo Khilko, and I am a dedicated customer service professional with a strong background in technical support and communication. I have honed my skills through various roles, including my recent position at BPOM Management, where I managed logistics and resolved issues related to vaccine distribution. My experience at BNP Paribas allowed me to develop a deep understanding of banking systems and customer communication, ensuring that client needs were met efficiently.

Throughout my career, I have demonstrated my ability to handle complex customer inquiries and provide effective solutions. I pride myself on my strong communication skills, which have enabled me to work effectively with both retail and business clients. My educational background in Graphics and Media Art has further enhanced my creative problem-solving abilities, allowing me to approach challenges from unique perspectives.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MA

Mate Academy

UX/UI Design

2021 - 2024

Pursuing UX/UI Design, developing skills in user experience and interface design.

TD

The Eugeniusz Geppert Academy of Art and Design

Graphics and Media Art

2019 - 2022

Studied Graphics and Media Art, focusing on customer communication and documentation management within banking systems.

AL

A. & J. Vetter Economic Schools of Lublin

Economics

2015 - 2019

Tech stack

Software and tools used professionally

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Paweł Hilko - Customer Support Agent - CEZ | Himalayas