Pawan Sharma
@pawansharma4
I resolve customer escalations and optimize billing operations across global accounts.
IndiaWhat I'm looking for
I'm currently managing dental billing and accounts receivable at Clinical Excel Computech, processing claims, investigating denials, tracking payment trends, and reducing aged receivables.
Previously at R1 RCM Global, I handled high volumes of customer inquiries, service requests, and escalations while maintaining accurate CRM records and coordinating resolutions across internal teams.
At HCL Technologies, I supported over 400 clients across the US, APAC, and EMEA, resolved technical and scheduling issues, and led a B2B accommodation project that approved more than 600 client accommodations.
Experience
Work history, roles, and key accomplishments
Sr. Advisor– Operations
Clinical Excel Computech
May 2024 - Present (2 years 4 months)
Manage dental billing and accounts receivable by processing claims, following up on outstanding balances, and ensuring timely reimbursements. Proficient in analyzing dental billing reports to identify unpaid claims and outstanding balances.
Education
Degrees, certifications, and relevant coursework
Delhi University
Bachelor of Arts, English
2017 - 2020
Pursued a Bachelor of Arts in English from Delhi University, graduating in 2020.
Government Boys Senior Secondary School
High School Diploma, General Studies
2015 - 2017
Completed high school education at Government Boys Senior Secondary School.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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