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@rohithauser
I am an operations specialist skilled in technical support, customer service, and training.
IndiaI am an operations-focused professional with over three years of experience across customer support, technical support, training, and risk investigation. I have worked as a Buyer Risk Investigator for Amazon, a Service Desk Technician at DXC Technologies, a Business Associate in a non-voice BPO process, and as a soft skills and business communication trainer.
I was awarded Best Employee three times (Q3 champ awards) at DXC and led a project titled "Pricing of stock market using social media mining technology." I bring strengths in customer support management, operations management, HTML, CSS, JavaScript, MS Word and MS Excel, and I seek roles where I can improve processes and mentor teams.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
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Work history, roles, and key accomplishments
Vertex Customer Solutions
Worked in a non-voice BPO process for 6 months handling customer queries and operational tasks to maintain service levels and process accuracy.
DTProvided technical service desk support for 1 year, resolving incidents and escalating complex technical issues; recognized with three Q3 champ awards for performance.
AMWorked 18 months in operations as a Buyer Risk Investigator, analyzing transactions and identifying potential fraud to protect marketplace integrity.
Degrees, certifications, and relevant coursework
STBachelor of Technology, Engineering
Grade: 7.0 CGPA
Bachelor of Technology (B.Tech) completed at Sathyabama Institute of Science and Technology in 2017 with 7.0 CGPA.
Higher Secondary (Intermediate), Higher Secondary (Intermediate)
Grade: 78.00%
Completed Higher Secondary (Intermediate) at Sri Gayatri Academy in 2013 with 78%.
Secondary School Certificate (10th), Secondary Education
Grade: 82.00%
Completed Secondary School (10th grade) at Sree Vidhyanikethan High School in 2011 with 82%.
Software and tools used professionally
IndiaYou can contact Rohitha and 90k+ other talented remote workers on Himalayas.
Message Rohitha
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