Paul Wong - Senior Software Engineer - Amazon | Himalayas
PW
Open to opportunities

Paul Wong

@paulwong1

Senior software engineer specializing in scalable, AI-driven solutions.

United States
Message

What I'm looking for

I am seeking a role that fosters innovation and collaboration, with opportunities for professional growth and impactful projects.

As a Senior Software Engineer at Amazon, I have been instrumental in architecting and delivering innovative, HIPAA-compliant, AI-powered prescription fulfillment systems. My work has significantly improved user experiences and operational efficiency, scaling to support millions of users across all 50 states. I thrive in cross-functional teams, collaborating closely with product managers and engineers to refine technical requirements and ensure high-quality software delivery.

My technical expertise spans a wide range of languages and frameworks, including Node.js, Python, and React. I have successfully implemented generative AI solutions that reduced prescription processing times by 50% and improved support resolution by 30%. My commitment to agile methodologies and rigorous code reviews has fostered a culture of excellence within my teams, mentoring junior engineers and driving best practices in software development.

Prior to Amazon, I contributed to the modernization of telehealth services at Teladoc Health, migrating legacy systems to a microservices architecture that enhanced scalability and performance. My passion for technology and continuous learning drives me to stay at the forefront of industry trends, ensuring that I deliver innovative solutions that meet the evolving needs of users and businesses alike.

Experience

Work history, roles, and key accomplishments

AM
Current

Senior Software Engineer

Amazon

May 2020 - Present (5 years 2 months)

Collaborated with cross-functional teams at Amazon Pharmacy to architect and deliver end-to-end, HIPAA-compliant, AI-powered prescription fulfillment systems. Spearheaded the implementation of generative AI solutions, leveraging Python, Amazon Bedrock, SageMaker, Comprehend Medical, and RAG pipelines to automate clinical data processing and optimize medication pricing.

TH

Software Engineer

Teladoc Health

Oct 2014 - Present (10 years 9 months)

Contributed to migration of legacy telehealth services from a monolithic Ruby on Rails platform to a modern Go Gin-based microservices architecture, significantly reducing response latency by over 30%. Developed end-to-end video consultation features using WebRTC and secure SIP/WebSocket signaling protocols, integrated with EHR systems (Cerner, Epic) via HL7/FHIR interfaces.

Education

Degrees, certifications, and relevant coursework

Georgia State University logoGU

Georgia State University

Bachelor of Computer Science, Computer Science

Studied computer science at Georgia State University, focusing on core principles and advanced topics. Gained foundational knowledge and practical skills in various areas of computer science.

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