Paul Serna
@paulserna
Experienced e-commerce leader driving growth and customer engagement.
What I'm looking for
I am an experienced e-commerce and marketplace leader with a proven track record in managing GMV, employee development, customer engagement, and category growth. My distinctive success lies in managing both global and domestic markets, continually identifying and seizing areas of opportunity for consumer engagement and growth.
At Walmart, I led a team that achieved a remarkable 110% YoY growth, focusing on fashion and precious metals, resulting in a substantial $25M ARR growth from 2021 to 2023. My strategic thinking and cross-departmental teamwork have consistently led to implementing best practices that directly impact business development and growth strategies.
Throughout my career, I have developed and executed end-to-end growth strategies, managed teams, and collaborated with cross-functional partners to drive category growth and enhance consumer confidence. My ability to leverage data and insights has been instrumental in identifying market opportunities and delivering significant results.
Experience
Work history, roles, and key accomplishments
Sr. Manager Lead- Strategy and Business Development Marketplace Growth
Walmart
Sep 2021 - Present (3 years 11 months)
Achieved 110% YoY growth in Walmart's business, focusing on fashion and precious metals. Expanded enterprise products to new SMB and national brands, resulting in a substantial $25M ARR growth from 2021 to 2023.
Category Manager - Luxury Watches | Handbags | Sneakers
eBay
Jun 2020 - Present (5 years 2 months)
Identified business development opportunities using Excel, Tableau, and market research. Expanded luxury offerings by collaborating with existing vendors and exploring new brand and designer diversity.
Sr. Category Manager - CPG | Luxury | Private Label
Touch of Modern
Mar 2018 - Present (7 years 5 months)
Managed Annual GMV of 18MM with 30% YoY growth and owned a team of five, responsible for MoM, quarterly, and YOY revenue goals. Created and implemented an end-to-end growth strategy, including developing a private label effort for men’s wear, resulting in 13% ARR gains.
Sr. Buyer & Category Manager - Menswear | Luxury | CPG
Touch of Modern
Jun 2014 - Present (11 years 2 months)
Sourced, signed, and onboarded an average of 35 unique brands per month. Established minimum vendor performance metrics and implemented an end-to-end growth strategy for menswear and luxury categories, resulting in a 15% increase in revenue.
Sr. Manager - Business Development | Menswear | Watches | Fine Jewelry
TheRealReal
May 2013 - Present (12 years 3 months)
Generated annual revenue growth of 5MM by sourcing luxury goods and grew men's wear, watches, and fine jewelry categories 30% YoY. Led a team of three to expand existing vendor relationships and create new partnerships.
Wardrobe & Lead Wardrobe | Film & TV | Editorial
Freelance
May 2006 - Present (19 years 3 months)
Collaborated with editorial and commercial teams to identify and exemplify shoot or film goals. Communicated regularly with brand directors to outline preferred design elements, color schemes, and themes.
Education
Degrees, certifications, and relevant coursework
Santa Clara University
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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