Open to opportunities

Paul Pitcher

@paulpitcher

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Experienced healthcare IT professional with a strong sales and research background.

United States

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What I'm looking for

I am seeking a role that allows me to leverage my extensive healthcare IT experience while fostering collaboration and innovation within a dynamic team.

I am a Computer Information Systems Professional with over 40 years of experience in Health Care Information Technology. My career has spanned various roles including executive researcher, sales and research director, and account manager, where I have honed my skills in sales, project management, and technology research. I pride myself on being a dependable team player, capable of quickly adapting to new concepts in demanding environments.

In my recent role as an Executive Researcher at KLAS Research, I managed relationships with senior healthcare executives, conducting in-depth technology research to support purchasing decisions. My previous experience as a Sales and Research Director allowed me to combine my sales expertise with research, collaborating with healthcare IT vendors and analyzing data trends to provide actionable insights. I have consistently achieved recognition, including multiple years in the Presidents Club, reflecting my commitment to excellence and results-driven approach.

Experience

Work history, roles, and key accomplishments

Executive Researcher

KLAS Research

Jan 2020 - Present (5 years 6 months)

Served as an ambassador, managing relationships with senior-level healthcare payer and provider officers, VPs, and Directors. Conducted in-depth technology research, understanding organizational technology successes and challenges. Shared vendor performance market intelligence to support purchasing due diligence.

Relationship Management Healthcare Payers Technology Research Market Intelligence Due Diligence

Sales and Research Director

KLAS Research

Jan 2002 - Present (23 years 6 months)

Combined sales responsibilities with research expertise to collaborate with healthcare information technology (HIT) vendors. Managed multiple high-level projects simultaneously and engaged with healthcare providers to gather feedback on technology products and services. Collaborated with analysts to analyze data and contribute to publication of industry reports, ensuring actionable insights for cl

Consultative Sales Healthcare Technology Research Methodologies Project Management Data Analysis Client Engagement Market Trends

Account Manager

Siemens/SMS

Jan 1996 - Present (29 years 6 months)

Managed and directed Siemens account activities for large Integrated Health Networks across more than 40 hospitals spanning 27 states. Supported client business objectives and metrics, supervising the implementation of add-on projects. Coordinated the resolution of support and product issues, facilitating additional revenue and sales opportunities.

Account Management Client Relationship Management Business Development Revenue Strategic Planning

Project Manager

SMS

Jan 1993 - Present (32 years 6 months)

Directed complex software implementation and integration projects at client facilities. Monitored all implementation efforts to ensure successful completion of projects within time and budget constraints. Engaged with customer executives and directors to manage expectations and mediate conflict, successfully completing 14 customer implementation projects.

Project Management Software Implementation System Integration Budget Management Stakeholder Engagement Customer Relationship Management

Conversion Programmer / Implementation Specialist

SMS/GTE

Jan 1989 - Present (36 years 6 months)

Implemented HR, Payroll, Admitting, Accounts Receivable, and Billing applications in dynamic environments. Identified and implemented Payer unique Institutional and Professional billing requirements via both standard product and customized configurable programs. Converted data from foreign systems, and designed, coded, and implemented custom billing and payroll requirements.