Paulo Goulart
@paulogoulart
I support clients and operations through responsive service, coordination, and administration.
United KingdomWhat I'm looking for
I've supported private, corporate, and premium clients at Wheely by coordinating journeys, pickup requirements, and last-minute changes through digital platforms.
Across private hire, Compass Group at Chelsea Football Club, and Cleanevent Group at Arsenal Football Club, I've managed bookings, documentation, customer requests, scheduling, and day-to-day operational priorities in busy service environments.
I'm a bilingual Portuguese-English Business Management graduate who brings clear communication, organised coordination, and practical problem-solving to customer support, administration, client services, travel support, and operations.
Experience
Work history, roles, and key accomplishments
Executive Chauffeur
Wheely
Jun 2026 - Present (4 months)
Support private and corporate clients, coordinating journeys, pickup requirements, and last-minute changes through digital platforms. Provide a high standard of service while managing time-sensitive requests and adapting to changing schedules.
Private Hire Driver
GLH and London transport operators
Jan 2024 - Jan 2026 (2 years)
Managed customer bookings, journey instructions, route planning, and changing schedules while providing professional customer service.
Administrative and Hospitality Support
Jan 2022 - Jan 2024 (2 years)
Supported administrative, customer-service, and operational activities, including documentation and internal communication. Responded to customer requests accurately and coordinated day-to-day tasks in a busy service environment.
Hospitality and Event Operations
Cleanevent Group at Arsenal Football Club
Jan 2016 - Jan 2020 (4 years)
Supported customers and hospitality teams during major sporting and corporate events in a high-volume environment. Resolved guest requests and coordinated tasks across service areas to support smooth event operations.
Education
Degrees, certifications, and relevant coursework
University of Chester
Bachelor's Degree, Business Management
2015 - 2018
Bachelor's Degree in Business Management from the University of Chester, completed from 2015 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Job categories
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