Open to opportunities

Paul Mugambi

@paulmugambi

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Experienced IT professional specializing in DevOps and database management.

Kenya

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What I'm looking for

I am looking for a role that offers growth opportunities, a collaborative culture, and the chance to work on innovative projects.

I am an experienced IT professional with a robust background in designing, implementing, and managing highly available database clusters, data pipelines, and cloud infrastructures. My expertise lies in automating workflows, optimizing CI/CD pipelines, and ensuring system reliability. I have a proven track record of delivering user-focused solutions, including creating simplified documentation and streamlining support processes.

Currently, I serve as an I.T. Officer and DevOps Engineer at KYOSK Digital Services, where I handle technical support, system deployment, and business advisory roles. I lead the deployment of ERP and WMS systems, ensuring proper training and system security. My previous roles as an ICT System Administrator have equipped me with extensive experience in Oracle applications, database management, and user training, making me a versatile asset in any tech environment.

Experience

Work history, roles, and key accomplishments

Current

I.T. Officer - DevOps Engineer

Current

KYOSK Digital Services

Oct 2021 - Present (3 years 7 months)

Responsible for technical support, system deployment, and management of ERP and WMS systems. Lead the deployment of systems, ensure security, and develop documentation. Manage user accounts and vendor relationships while providing business advisory services.

DevOps ERP Systems WMS Technical Support System Security Documentation Vendor Management Jira

ICT System Administrator

MOGAS Kenya Limited

Feb 2016 - Oct 2021 (5 years 8 months)

Installed and upgraded Oracle applications, managed database security, and provided technical support for ERP solutions. Trained users on Oracle R12 and managed server performance and backups.

Oracle Database Management ERP User Training SQL Backup Active Directory Power BI

ICT System Administrator

San Valencia Limited

Oct 2014 - Jan 2016 (1 year 3 months)

Set up server environments for real-time communication, managed user accounts, and implemented backup and recovery procedures. Provided technical assistance and training to users, enhancing overall productivity.

Backup Procedures Technical Support Documentation Training VPN

Intern Assistant I.T. Support Officer

Africa Medical and Research Foundation (AMREF)-HQ

Feb 2012 - Jul 2012 (5 months)

Assisted in ensuring backup and recovery procedures were functioning, created help desk tickets, and resolved desktop issues. Supported hardware and software setup for new employees and provided documentation for troubleshooting.