sidney ifedhaSI
Open to opportunities

sidney ifedha

@sidneyifedha

Experienced IT professional transitioning into cloud support roles.

Kenya

What I'm looking for

I am looking for a role that offers opportunities for growth in cloud technologies and a collaborative work environment.

As an experienced IT professional with over 5 years in IT support, I have developed a strong foundation in system administration, troubleshooting, and automation. My journey has equipped me with the skills necessary to deploy, monitor, and maintain cloud infrastructure, with a keen focus on cloud technologies and DevOps practices.

Throughout my career, I have successfully managed cloud-based infrastructure, ensuring optimal uptime and performance. My experience includes configuring and managing virtual machines, providing end-user support, and conducting regular maintenance on IT systems. I thrive in collaborative environments and am passionate about leveraging technology to enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

FK
Current

IT Support Technician

FCM Travel Solutions Kenya

Nov 2021 - Present (3 years 7 months)

Responsible for monitoring and troubleshooting cloud-based infrastructure, managing VMs and storage, and providing daily administration and support for computer systems across multiple locations. Duties include user account management, system documentation, and user training.

MA

Field Marketer

Maramoja Transport App

Jan 2021 - Oct 2021 (9 months)

Created awareness of the Maramoja app among drivers and riders, provided training on app usage, and supported the IT team as needed.

KS

Data Entry Clerk

Kenya National Bureau of Statistics

Apr 2018 - Apr 2018 (0 months)

Conducted a national census of street families, ensuring accurate data entry and management.

TJ

Industrial Attachment

The Judiciary

Jan 2018 - Apr 2018 (3 months)

Set up and maintained ICT equipment, assisted staff with technical issues, and supported the rollout of in-house applications.

KS

Industrial Attachment

Kenya Bureau of Standards

Jan 2017 - Apr 2017 (3 months)

Managed local area network administration, provided technical support, and maintained ICT inventory during the internship.

Education

Degrees, certifications, and relevant coursework

The Kisumu National Polytechnic logoTP

The Kisumu National Polytechnic

Diploma, Information Communication Technology

2016 - 2018

Grade: CREDIT

Completed a Diploma in Information Communication Technology with a focus on various aspects of IT, including system administration, troubleshooting, and cloud technologies.

KS

Kivaywa High School

Kenya Certificate of Secondary Education, Secondary Education

2011 - 2014

Grade: C+

Achieved the Kenya Certificate of Secondary Education (KCSE) with a grade of C+. This education provided a strong foundation in various subjects.

SS

Sikulu Primary School

Primary School Certificate, Primary Education

2001 - 2010

Completed primary education, laying the groundwork for future academic pursuits.

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
sidney ifedha - IT Support Technician - FCM Travel Solutions Kenya | Himalayas