Open to opportunities

Emmanuel Wilson

@emmanuelwilson1

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Experienced software engineer with a background in AWS, DevOps, web app hosting & Support.

Kenya

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What I'm looking for

I seek a dynamic role in a collaborative environment that fosters growth and innovation.

I am a dedicated and experienced cloud computing and DevOps engineer with a strong background in system administration. My expertise lies in AWS, Kubernetes, and CI/CD pipelines, where I have successfully optimized financial applications to ensure maximum uptime and performance. I thrive in environments that challenge my problem-solving skills and allow me to contribute to innovative solutions.

Throughout my career, I have demonstrated my ability to troubleshoot complex issues and implement automation strategies that enhance operational efficiency. My role as a Support Engineer at Prodapt Solutions has allowed me to significantly reduce mean time to recovery (MTTR) and improve incident response through effective scripting and monitoring. I am passionate about mentoring others in the Linux and DevOps community, sharing my knowledge to help newcomers gain practical experience.

Experience

Work history, roles, and key accomplishments

Current

Mentor

Current

Linux DevOps Community

Jan 2023 - Present (2 years 5 months)

Provide guidance to beginners in Linux and DevOps, helping them gain hands-on experience.

Mentoring Linux DevOps Community Engagement

Current

Network Administrator

Current

Cable One Solutions

Jul 2021 - Present (3 years 11 months)

Configured and optimized network infrastructure, ensuring seamless performance.

Performance Optimization Infrastructure Management Troubleshooting

Current

Support Engineer

Current

Prodapt Solutions (M-Pesa Africa)

Jan 2023 - Present (2 years 5 months)

Monitored and optimized financial applications for M-Pesa Africa, ensuring 99.999% uptime. Investigated and resolved system failures, reducing MTTR by 20%. Deployed and managed containerized applications using Kubernetes and Docker.

Kubernetes Docker Incident Management Performance Optimization Scripting Monitoring Troubleshooting

IT Support Specialist

SAMA

Aug 2022 - Jan 2023 (5 months)

Provided L2 technical support, resolving hardware and software issues. Assisted in infrastructure upgrades to enhance system performance.

Technical Support Infrastructure

Technical Support Specialist

Truehost Cloud

Mar 2021 - Aug 2022 (1 year 5 months)

Managed web hosting services, troubleshooting domain and server issues. Provided personalized client support through email, chat, and ticketing systems.

Web Hosting Domain Management Ticketing Systems

Education

Degrees, certifications, and relevant coursework

Inceptor Kenya

Certificate in Web & Software Development, Web Development

2021 - 2021

Completed a certificate program in Web & Software Development, focusing on practical skills for web application development.

University of Nairobi

Bachelor of Science, Computer Science

2016 - 2021

Studied Computer Science with a concentration in IT Support and Web Development, gaining skills in various programming languages and systems management.