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EW@emmanuelwilson1
Experienced software engineer with a background in AWS, DevOps, web app hosting & Support.
KenyaI am a dedicated and experienced cloud computing and DevOps engineer with a strong background in system administration. My expertise lies in AWS, Kubernetes, and CI/CD pipelines, where I have successfully optimized financial applications to ensure maximum uptime and performance. I thrive in environments that challenge my problem-solving skills and allow me to contribute to innovative solutions.
Throughout my career, I have demonstrated my ability to troubleshoot complex issues and implement automation strategies that enhance operational efficiency. My role as a Support Engineer at Prodapt Solutions has allowed me to significantly reduce mean time to recovery (MTTR) and improve incident response through effective scripting and monitoring. I am passionate about mentoring others in the Linux and DevOps community, sharing my knowledge to help newcomers gain practical experience.
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Work history, roles, and key accomplishments
Prodapt Solutions (M-Pesa Africa)
Jan 2023 - Present (2 years 10 months)
Monitored and optimized financial applications for M-Pesa Africa, ensuring 99.999% uptime. Investigated and resolved system failures, reducing MTTR by 20%. Deployed and managed containerized applications using Kubernetes and Docker.
Cable One Solutions
Jul 2021 - Present (4 years 4 months)
Configured and optimized network infrastructure, ensuring seamless performance.
SAMA
Aug 2022 - Jan 2023 (5 months)
Provided L2 technical support, resolving hardware and software issues. Assisted in infrastructure upgrades to enhance system performance.
Truehost Cloud
Mar 2021 - Aug 2022 (1 year 5 months)
Managed web hosting services, troubleshooting domain and server issues. Provided personalized client support through email, chat, and ticketing systems.
Degrees, certifications, and relevant coursework
Certificate in Web & Software Development, Web Development
2021 - 2021
Completed a certificate program in Web & Software Development, focusing on practical skills for web application development.
UNBachelor of Science, Computer Science
2016 - 2021
Studied Computer Science with a concentration in IT Support and Web Development, gaining skills in various programming languages and systems management.
Software and tools used professionally
KenyaYou can contact Emmanuel and 90k+ other talented remote workers on Himalayas.
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