An IT enthusiast, Cloud & Dev-Ops Engineer, eager to collaborate with diverse teams through diligence and discipline, attention to detail, with excellent problem-solving skills. A clear understanding of cloud services, application monitoring, and Dev-Ops tools. Motivated to learn, grow, and excel in the IT Industry.
Experienced Systems and Support Engineer at Poa! Internet Ltd, providing first-line assistance to users, troubleshooting system and network problems, and establishing good working relationships with customers and professionals. Previously worked as an IT Technician at Kingsway Tyres Ltd, managing the overall technology infrastructure for the organization, proposing design improvements, and supporting IT-related tasks and projects.
As an Assistant ICT Officer at United States International University-Africa, I was responsible for the installation and configuration of computer hardware, monitoring and maintaining computer systems and networks, and providing support to staff and clients. I have a strong skill set in solution delivery, troubleshooting, client communication and feedback, and planning and strategy handling.
