James Seno
@jamesseno
System engineering lead skilled in Linux, automation, and IT support.
KenyaWhat I'm looking for
I am a results-driven IT professional with over six years' experience in system engineering, IT support, and helpdesk management, focused on ensuring stable, secure infrastructure and excellent end-user experiences.
At Turnkey Africa I led system engineering efforts including database installation and tuning, WebLogic and Oracle Fusion Middleware configuration, and automation using Bash, Jenkins, Docker, and Kubernetes to improve deployment reliability and uptime.
I have hands-on experience in Linux administration, VMware virtualization, networking (TCP/IP, TLS, load balancers), IT security measures, and scripting for process automation, paired with strong troubleshooting and SLA-driven helpdesk support.
I collaborate effectively across teams, liaise with vendors, and deliver user training and documentation; I am adaptable, detail-oriented, and available for hybrid roles with flexible schedules.
Experience
Work history, roles, and key accomplishments
System Engineering Team Lead
Turnkey Africa
Jul 2019 - Sep 2022 (3 years 2 months)
Led system engineering team responsible for database administration, WebLogic/Oracle Fusion Middleware configuration, and CI/CD pipeline implementation, improving deployment reliability and automation. Managed VMware environments and provided first-line IT support while coordinating vendor relationships and cross-functional incident resolution.
IT Support
Maasai Mara University
Mar 2018 - Oct 2018 (7 months)
Provided remote and onsite end-user support, managed Active Directory and email accounts, and maintained workstations and network devices to meet SLAs and improve user satisfaction. Documented incidents, conducted user training, and managed IT asset inventory.
Education
Degrees, certifications, and relevant coursework
JCJomo Kenyatta University of Agriculture and Technology (Karen Campus)
Bachelor of Science, Mathematics and Computer Science
2011 - 2014
Completed a Bachelor of Science degree combining mathematics and computer science with coursework in core programming and mathematical foundations.
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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